United Kingdom: Consumer Trading & Unfair Trading

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

FCA Consults On Rebalancing Regulatory Settings To Encourage Retail Investments

The Financial Conduct Authority's (FCA) consultation reflects the ongoing governmental and regulatory push to encourage wider retail participation in private and public capital markets and the benefits of seeking higher financial returns over pure cash savings.

United Kingdom Finance

M

Macfarlanes LLP

Consumer Products Corner - Consumer Pulse: Strong 2024 Growth, But Will The New Administration Change The Mood?

The holiday season brought another consistent quarter of growth in retail and e-commerce sales, fueled by higher revolving consumer credit and rising consumer incomes.

United Kingdom Consumer

A

AlixPartners

So This Is Christmas… How Will UK Retailers Fare?

UK retailers face a challenging Christmas, with moderate sales growth expected amid consumer caution, inflation, and rising costs. Strategic agility is essential to capture limited spending and prepare for 2025.

United Kingdom Consumer

A

AlixPartners

Exploring Different Retail Models

The retail landscape is evolving with three primary models: bricks-and-mortar, online-only, and omnichannel. Emerging structures like pop-ups, subscriptions, and social commerce offer innovative ways for businesses to engage consumers.

United Kingdom Media & IT

C

Cripps

Consumers Cry Their Heart Out: CMA Investigates Ticketmaster's "Dynamic Pricing" Of Oasis Ticket

United Kingdom Consumer

M

Macfarlanes LLP

News: When Will The Digital Markets, Competition And Consumers Act 2024 Come Into Force?

United Kingdom Consumer

GA

Global Advertising Lawyers Alliance (GALA)

What's The Story... With Dynamic Ticket Pricing?

United Kingdom Consumer

GA

Global Advertising Lawyers Alliance (GALA)

Developments In The Regulation Of Digital Advertising – Online Choice Architecture (Video)

United Kingdom Media & IT

GW

Gowling WLG

Nationwide's Ad Campaign Promotes Competition And Consumer Choice. So Was The ASA Wrong To Uphold Santander's Complaint?

Worldwide Media & IT

GA

Global Advertising Lawyers Alliance (GALA)

The Dekagram: 26th February 2024

European Union Consumer

DC

Deka Chambers

What does an e-commerce business need to know about consumer protection in the UK?

United Kingdom Consumer

L

LegalVision

Jingle Hell: A 'Not-So Merry Christmas' For UK Retail?

United Kingdom Consumer

A

AlixPartners

It's Not Easy, Claimin' To Be Green - Greenwashing Risks For Manufacturers

United Kingdom Media & IT

MS

Myerson Solicitors LLP

The Dekagram: 30th October 2023

United Kingdom Consumer

DC

Deka Chambers

Al And Service Clauses Considerations For Commercial Dispute Lawyers (Video)

United Kingdom Litigation

GC

Gatehouse Chambers

Court Rulings On "Fair" Treatment Of Creditors Reshape UK Restructuring Landscape (Podcast)

United Kingdom Insolvency

AO

A&O Shearman

The European Commission's Digital Package: What It Means For Cybersecurity Compliance

European Union Technology

N

NAVEX

Tech Predictions For 2026: The Year Ahead Promises To Be Anything But Predictable

United Kingdom Technology

LS

Lewis Silkin

SFDR 2.0 In Focus: Key Industry Pressure Points And Early Signals From Council And European Parliament

European Union Finance

KL

Herbert Smith Freehills Kramer LLP

What should I include in my exchange policy in the UK?

A key policy to display on your ecommerce website is an exchange policy for exchanging a purchased product.

United Kingdom Consumer

L

LegalVision

Consumer Protection: New Measures On Fake Reviews, Hidden Fees And Other Pricing Issues

The UK Government is consulting on further changes to consumer protection law, including measures to tackle hidden fees, drip pricing and fake reviews, which have particular relevance for online businesses.

United Kingdom Consumer

TS

Travers Smith LLP

Media Law Update: Government Rejects Tougher Ticketing Laws

In May 2023, the government published its response to the Competition and Markets Authority's ("CMA") calls for further constraints on secondary ticketing sales. Whilst the overarching objective...

United Kingdom Consumer

HC

Herrington Carmichael

CISPE.cloud Files Licensing Complaint Against Microsoft

In November of 2022, Cloud Infrastructure Service Providers in Europe (CISPE) announced it was filing a formal complaint against Microsoft with the European Commission's Directorate-General for Competition (DG Comp) ...

European Union Anti-trust

M

MoginRubin

Financial Crime: Lessons From Big Pharma And Global Policing

United Kingdom Healthcare

BS

BCL Solicitors LLP

Truly Green Or Emperor's New Clothes? - The UK CMA Targets Fast Fashion First In Its Investigation Of Sustainability Claims

United Kingdom Consumer

MF

Morrison & Foerster LLP

CMA To Issue Consumer Protection Penalties Of Up To 10% Of Global Turnover – Greenwashing Becomes More Costly

United Kingdom Consumer

BS

BCL Solicitors LLP

Fair Play: UK Gambling Commission Updates Guidance On Fair Terms And Practices

United Kingdom Consumer

GA

Global Advertising Lawyers Alliance (GALA)

Greenwashing Claims Face CMA Enforcement Action In The New Year

United Kingdom Consumer

BS

BCL Solicitors LLP

Government Proposals To Enhance Consumer Protection Against Fake Reviews

United Kingdom Consumer

BT

Boyes Turner

Competition & Markets Authority Claim Against Care UK Fails

United Kingdom Anti-trust

R

RadcliffesLeBrasseur

Greenwashing And Consumer Protection: What Businesses Need To Know

United Kingdom Consumer

WM

Walker Morris

When Do The Terms Of An Unregulated Agreement Amount To An Unfair Relationship Under s.140A Consumer Credit Act 1974

United Kingdom Consumer

D

Dentons

Counting The Cost Of Imported Goods In A No-Deal Brexit

European Union Consumer

Sa

Shepherd and Wedderburn LLP

Competition & Markets Authority Claim Against Care UK Fails

The High Court recently handed down judgement in the claim brought by the Competition & Markets Authority ("CMA") against Care UK.

United Kingdom Anti-trust

R

RadcliffesLeBrasseur

Greenwashing And Consumer Protection: What Businesses Need To Know

Businesses which make claims about their ‘green' credentials in order to promote products or services need to ensure, more than ever before, that they do not fall foul of consumer legislation.

United Kingdom Consumer

WM

Walker Morris

When Do The Terms Of An Unregulated Agreement Amount To An Unfair Relationship Under s.140A Consumer Credit Act 1974

The recent decision in Greenlands Trading Ltd & Another v. Girolama Pontearso [2019] EWHC 1282 (Ch) ...

United Kingdom Consumer

D

Dentons

Counting The Cost Of Imported Goods In A No-Deal Brexit

One of the key issues raised consistently in the discussions around a no-deal Brexit is the impact it would have on the customs duties payable on goods that are imported in to the UK.

European Union Consumer

Sa

Shepherd and Wedderburn LLP

Merger Control: Issues And Recommendations In Advance Of The Brexit Deadline

European Union Consumer

M

Matheson

As The Implementation Date Of The NIS Directive Approaches We Ask: Are Digital Service Providers (DSPs) Aware Of Their Compliance Obligations?

Bird & Bird's Simon Shooter and Esme Strathcole outline the latest developments around the implementation of the NIS Directive, due to be implemented into UK law on May 9, 2018...

United Kingdom Media & IT

BB

Bird & Bird

COTY - The CJEU Sides With Owners Of Luxury Brands

In December 2017, the CJEU ruled that a supplier of luxury goods can prevent its authorised distributors - part of the supplier's selective distribution system ...

European Union Consumer

Md

Mishcon de Reya

UK Government Will Speed Up Introduction Of Pension Cold Calling Ban

The UK government will speed up the introduction of its planned ban on 'cold calls' relating to pensions, it has announced.

United Kingdom Consumer

PM

Pinsent Masons

Tastes Like Champagne

In 2012 the discount supermarket Aldi was sued by Comité Interprofessionel du Vin de Champagne (CIVC), the French Committee for Champagne producers ...

European Union Consumer

D

Dehns

CMA To Take Action On Secondary Ticketing Sites

United Kingdom Consumer

B

Brodies

FCA Puts Forward New Rules For Advising On Transfers Of 'Safeguarded' Pension Benefits

United Kingdom Compliance

PM

Pinsent Masons

With Or Without Brexit, Consumers Are Always King

United Kingdom Consumer

GW

Gowling WLG

CTSI Guide On Pricing Practices – What Does It Mean For Retailers?

United Kingdom Commercial

RS

Reed Smith (Worldwide)

Buyers Beware…. Or Should That Be Traders?

United Kingdom Consumer

CK

Cartwright King Solicitors

Changes To Food Law And Brexit

United Kingdom Consumer

F

Fieldfisher

Smart Communication And Treating Customers Fairly

United Kingdom Finance

BS

Burges Salmon

European Commission Publishes Draft Regulation Prohibiting Geo-Blocking By Online Traders And Content Publishers

European Union Consumer

MF

Morrison & Foerster LLP

Consultation On EU Consumer And Marketing Laws – Are They Fit For Purpose?

United Kingdom Consumer

F

Fieldfisher

An End To Caveat Emptor?

United Kingdom Consumer

F

Fieldfisher

Unfair Relationship Following Non-Disclosure Of Commission Payment

United Kingdom Finance

GW

Gowling WLG

ASA Delivers Knock-Out Blow To UK Mobile Network

United Kingdom Media & IT

RS

Reed Smith (Worldwide)

Online Terms and Conditions for Consumers: An Update (again!)

United Kingdom Consumer

M

MacRoberts

Advertising Of Broadband Prices May Be Leaving Consumers Dazed And Confused

United Kingdom Media & IT

RS

Reed Smith (Worldwide)

Trading With Consumers? Key Developments In Relation To Alternative Dispute Resolution

United Kingdom Commercial

M

MacRoberts

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Latest Videos

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Developments In The Regulation Of Digital Advertising – Online Choice Architecture (Video)

GW

Gowling WLG

UK Food And Beverage 2020

D

Deloitte

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