United Kingdom: Consumer Trading & Unfair Trading

The Competition and Markets Authority has issued its first financial penalty under new enforcement powers, ordering the AA and BSM driving schools to pay £4.2 million and refund over £760,000...

The Competition and Markets Authority has issued its first infringement decision under the UK's new consumer enforcement regime, fining the AA £4.2 million for misleading pricing practices and requiring substantial consumer refunds. This landmark case signals a fundamental shift in UK consumer protection enforcement, with businesses now facing significantly tougher penalties including fines up to 10% of turnover and mandatory consumer redress schemes.

The pace of enforcement action in the UK’s revamped consumer regime is picking up. On 15 April 2026, the Competition and Markets Authority (CMA) announced that it had concluded the first of a number...

Further confusion reigns this week over additional fees charged to air passengers for de-packaged services ancillary to flights. This time the spotlight is on Wizz Air, the Hungarian low-cost airline.

Consumer protection laws obligate you, as an online retailer, to abide by particular practices.

As Scrooge was visited by phantoms in the night, the retail market too faces its spectres amidst the holiday lights, as revealed by industry data and our new research, The Critical Consumer 2023.

EU, Competition and Regulatory partners Helen Kelly and Kate McKenna discuss Merger Control issues and their recommendations for companies in advance of the Brexit deadline, in particular relating to the UK CMA ...

On October 31, 2018, the European Securities and Markets Authority Decision renewing and amending the temporary restriction on the marketing, distribution or sale of contracts for differences ...

In the joined cases of Banco Santander SA v. Demba and another (Case C-96/16) and Cortes v. Banco de Sabadell SA (Case C-94/17), the European Court of Justice (ECJ) considered the application of the...