United Kingdom: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

DfE Proposals For Internal Suspensions – What Will This Mean For Academy Trusts And Schools?

The Department for Education (DfE) has published an Education Hub blog setting out its proposed approach to suspensions in schools in England, with a particular focus on encouraging the use of internal suspensions.

United Kingdom Consumer

WS

Wrigleys Solicitors

China Is Rewriting Luxury's Rules — Global Luxury Players Face A Market That No Longer Wants To Follow

For more than a decade, China has stood as the gravitational center of the global luxury industry, oscillating between the world's first and second largest market.

United Kingdom Consumer

A

AlixPartners

New Regime Confirmed For Buy Now Pay Later Market

The BNPL market has grown significantly in recent years, from £0.06 billion in 2017 to over £13 billion in 2024. According to the FCA's 2024 Financial Lives Survey, 20% of UK consumers (10.9 million adults)...

United Kingdom Consumer

LS

Lewis Silkin

Green Claims Back On The Agenda: CMA Issues New Guidance On Getting Green Claims Right, Across The Supply Chain

Although the CMA has been focusing on fake reviews and drip pricing in recent months, it is still very interested in green claims. It recently issued new guidance on getting green claims right across the supply chain.

United Kingdom Consumer

LS

Lewis Silkin

The UK Publishes Final Rules On The Regulation Of Buy Now Pay Later

United Kingdom Consumer

CW

Cadwalader, Wickersham & Taft LLP

New EU Product Labelling Rules: What Businesses Must Know To Stay Single Market Compliant

United Kingdom Consumer

BC

Bryan Cave Leighton Paisner

Updated DfE Guidance On Mobile Phones In Schools

United Kingdom Consumer

WS

Wrigleys Solicitors

From Revenge To Restraint: Travel Providers Must Deliver Consistent Real Value And Reassurance To Cautious Consumers

United Kingdom Consumer

A

AlixPartners

Avoiding Disputes Under The Sale Of Goods Act 1979: Key Contract Terms And Remedies That Every Business Should Know

United Kingdom Consumer

Sa

Shepherd and Wedderburn LLP

CNBC: Discount Grocer Aldi Plans To Open More Than 180 Stores In U.S. This Year As Customers Across Incomes Seek Value

United Kingdom Consumer

A

AlixPartners

Consumer Law Podcast: The Latest Developments From The CMA

United Kingdom Consumer

LS

Lewis Silkin

The Cost Of School Uniforms: Key Changes Schools Must Prepare For

United Kingdom Consumer

WS

Wrigleys Solicitors

Taking Stock: The CMA's New Consumer Law Powers - Now And Next

United Kingdom Consumer

LS

Lewis Silkin

Consumer Products Corner - Sentiment Shaken Again As CP Companies Face Into Q1 Headwinds

United Kingdom Consumer

A

AlixPartners

Employment Update January 2026 (Podcast)

United Kingdom Employment

TS

Travers Smith LLP

GDPR and Child Protection: Legal Requirements for Businesses

United Kingdom Privacy

L

LegalVision

Employer Compliance Essentials: Navigating The UK Right To Work Check Scheme (Podcast)

United Kingdom Immigration

MB

Mayer Brown

New National Minimum Wage Rates For April 2026

United Kingdom Employment

d

didlaw

Court Rulings On "Fair" Treatment Of Creditors Reshape UK Restructuring Landscape (Podcast)

United Kingdom Insolvency

AO

A&O Shearman

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Consumer Law

HM Treasury Consults On The Appointed Representatives Regime

On 12 February 2026, HM Treasury published a Consultation Paper on reforming the Appointed Representatives regime ("ARs" and the "AR Regime"). The Consultation Paper builds on the Policy Statement published by HM Treasury...

United Kingdom Finance

PR

Proskauer Rose LLP

CMA Issues First Fine Under New Direct Consumer Enforcement Powers

The UK Competition and Markets Authority (CMA) has fined a firm for failing to respond to an information notice.

United Kingdom Anti-trust

AO

A&O Shearman

CMA Issues First Fine Under DMCCA 2024

Last year, key parts of the Digital Markets Competition and Consumers Act came into force, and the Competition and Markets Authority received strengthened investigative and enforcement powers, enabling it to tackle consumer law breaches ...

United Kingdom Anti-trust

GW

Gowling WLG

China Is Rewriting Luxury's Rules — Global Luxury Players Face A Market That No Longer Wants To Follow

United Kingdom Consumer

A

AlixPartners

New Regime Confirmed For Buy Now Pay Later Market

United Kingdom Consumer

LS

Lewis Silkin

Green Claims Back On The Agenda: CMA Issues New Guidance On Getting Green Claims Right, Across The Supply Chain

United Kingdom Consumer

LS

Lewis Silkin

The UK Publishes Final Rules On The Regulation Of Buy Now Pay Later

United Kingdom Consumer

CW

Cadwalader, Wickersham & Taft LLP

New EU Product Labelling Rules: What Businesses Must Know To Stay Single Market Compliant

United Kingdom Consumer

BC

Bryan Cave Leighton Paisner

It's Not All Smiles! Zingy Warned About Fake Ratings

United Kingdom Media & IT

LS

Lewis Silkin

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Consumer Trading & Unfair Trading

Consumer Products Corner - Consumer Pulse: Strong 2024 Growth, But Will The New Administration Change The Mood?

The holiday season brought another consistent quarter of growth in retail and e-commerce sales, fueled by higher revolving consumer credit and rising consumer incomes.

United Kingdom Consumer

A

AlixPartners

So This Is Christmas… How Will UK Retailers Fare?

UK retailers face a challenging Christmas, with moderate sales growth expected amid consumer caution, inflation, and rising costs. Strategic agility is essential to capture limited spending and prepare for 2025.

United Kingdom Consumer

A

AlixPartners

Exploring Different Retail Models

The retail landscape is evolving with three primary models: bricks-and-mortar, online-only, and omnichannel. Emerging structures like pop-ups, subscriptions, and social commerce offer innovative ways for businesses to engage consumers.

United Kingdom Media & IT

C

Cripps

Consumers Cry Their Heart Out: CMA Investigates Ticketmaster's "Dynamic Pricing" Of Oasis Ticket

United Kingdom Consumer

M

Macfarlanes LLP

News: When Will The Digital Markets, Competition And Consumers Act 2024 Come Into Force?

United Kingdom Consumer

GA

Global Advertising Lawyers Alliance (GALA)

What's The Story... With Dynamic Ticket Pricing?

United Kingdom Consumer

GA

Global Advertising Lawyers Alliance (GALA)

Developments In The Regulation Of Digital Advertising – Online Choice Architecture (Video)

United Kingdom Media & IT

GW

Gowling WLG

Nationwide's Ad Campaign Promotes Competition And Consumer Choice. So Was The ASA Wrong To Uphold Santander's Complaint?

Worldwide Media & IT

GA

Global Advertising Lawyers Alliance (GALA)

The Dekagram: 26th February 2024

European Union Consumer

DC

Deka Chambers

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Product Liability & Safety

Do I Need Public Liability Insurance?

This article explores the importance of public liability insurance, its benefits for day-to-day risk management and the key issues businesses should understand when taking out cover.

United Kingdom Insurance

L

LegalVision

Not Fit For Purpose: Legal Remedies For Defective Products

This article gives a high-level overview of the legal remedies available to consumers when products are faulty or not fit for their intended purpose.

United Kingdom Consumer

L

LegalVision

Rise In Illegal Teeth Whitening Kits: Serious Risk To Dental Health

A recent BBC investigation has found that some teeth whitening kits containing dangerously high levels of hydrogen peroxide are available to buy on social media...

United Kingdom Healthcare

BJ

Browne Jacobson

European Commission Seeks Views On Strengthening EU Product Safety And Market Rules

European Union Consumer

LS

Lewis Silkin

Counterfeit Automotive Parts: Car Manufacturer And Dealer Risks

United Kingdom Consumer

BJ

Browne Jacobson

British Beauty Week 2025 – The Future Of Beauty

United Kingdom Consumer

LS

Lewis Silkin

Risk Radar | September 2025

United Kingdom Consumer

FA

Foot Anstey Solicitors

FSA Market Authorisation Innovation And Research Programme: Streamlining Food Safety Approvals

United Kingdom Healthcare

BJ

Browne Jacobson

'Silent AI': The Risk Of Unintended Consequences For MGAs

United Kingdom Insurance

BJ

Browne Jacobson

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Consumer Credit

New Regime Confirmed For Buy Now Pay Later Market

The BNPL market has grown significantly in recent years, from £0.06 billion in 2017 to over £13 billion in 2024. According to the FCA's 2024 Financial Lives Survey, 20% of UK consumers (10.9 million adults)...

United Kingdom Consumer

LS

Lewis Silkin

The UK Publishes Final Rules On The Regulation Of Buy Now Pay Later

On 11 February 2026, the UK's Financial Conduct Authority (FCA) published Policy Statement 26/1: "Regulation of Deferred Payment Credit (unregulated Buy Now Pay Later): Feedback to CP25/23" (PS26/1)...

United Kingdom Consumer

CW

Cadwalader, Wickersham & Taft LLP

Motor Finance Consumer Redress- What Lenders Need To Know Ahead Of The New Scheme

On 7 October 2025, the Financial Conduct Authority (FCA) published a statement and consultation paper (CP25/27) on the Motor Finance Redress Scheme.

United Kingdom Finance

AG

Addleshaw Goddard

High Court Sets Aside Default Judgments Entered Against Guarantors Under A Facility Agreement On The Basis That Service Of The Claim Was Not Valid

United Kingdom Commercial

KL

Herbert Smith Freehills Kramer LLP

Fiduciary Relationships Reshaped

United Kingdom Consumer

KL

Herbert Smith Freehills Kramer LLP

Bridging Loan Disputes: How To Manage Defaults, Enforcement And Unfair Terms

United Kingdom Finance

RF

Ronald Fletcher Baker

FCA Issues Guidance On Digital Design In Customers' Online Journeys

United Kingdom Consumer

LS

Lewis Silkin

Supreme Court Clarifies: No Fiduciary Duty Owed By Car Dealers In Finance Arrangements

United Kingdom Finance

GW

Gowling WLG

Regulation Of Buy Now Pay Later And FCA Consultation

United Kingdom Finance

AG

Addleshaw Goddard

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Latest Videos

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GLP-1: Implications For Retail (Video)

A

AlixPartners

Greenwashing: Don't Get Caught Out - ThinkHouse (Video)

GW

Gowling WLG

Talking HEds: Sexual Misconduct (Video)

MR

Mills & Reeve

Business To Consumer (UK) (Video)

AP

Alpha Partners

How Product Liability Class Actions Are Growing In The UK (Video)

DP

DLA Piper UK LLP

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