United Kingdom: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
Latest CRTea Podcast Now Available - Recent Developments In UK Consumer Protection Law: The CMA's First Investigations Under The New Regime
The UK's Competition and Markets Authority (CMA) has launched its first investigations under the enhanced consumer protection regime introduced by the Digital Markets, Competition and Consumers Act. These investigations target online pricing practices, pressure selling tactics, and fake or misleading consumer reviews, with three completed cases resulting in infringement decisions, penalties, and consumer redress measures. The CMA has also issued advisory letters to over a hundred businesses regarding compli
United Kingdom Consumer
KL
Herbert Smith Freehills Kramer LLP
Article
Less Healthy, More Clarity
Recent ASA rulings on McDonald's McDelivery and Domino's Pizza advertisements provide crucial clarity on when food and drink adverts identify specific "less healthy" products versus promoting brands generally. The decisions reveal how precise product naming and incidental references can determine whether adverts comply with the pre-watershed ban on HFSS advertising, though proposed parliamentary changes may soon redraw these carefully established boundaries.
United Kingdom Consumer
LS
Lewis Silkin
Article
Less Healthy, More Clarity
New ASA rulings clarify when food advertising crosses the line from brand promotion to product-specific marketing under the UK's less healthy food restrictions. Two recent decisions involving McDonald's and Domino's reveal how naming specific menu items can determine whether an advert violates the pre-watershed ban, while a parliamentary committee now questions whether these distinctions should exist at all.
United Kingdom Consumer
GA
Global Advertising Lawyers Alliance (GALA)
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Article
Latest CRTea Podcast Now Available - Recent Developments In UK Consumer Protection Law: The CMA's First Investigations Under The New Regime
The UK's Competition and Markets Authority (CMA) has launched its first investigations under the enhanced consumer protection regime introduced by the Digital Markets, Competition and Consumers Act. These investigations target online pricing practices, pressure selling tactics, and fake or misleading consumer reviews, with three completed cases resulting in infringement decisions, penalties, and consumer redress measures. The CMA has also issued advisory letters to over a hundred businesses regarding compli
United Kingdom Consumer
KL
Herbert Smith Freehills Kramer LLP
Article
Inside A CMA Investigation – Six Things Your Business Needs To Know Now
The Competition and Markets Authority has dramatically increased its enforcement activity, imposing over £5.7M in fines in early 2026 and accelerating investigation timelines under new statutory duties. Businesses face heightened scrutiny across consumer protection practices, from advertising to commercial operations, requiring immediate attention to compliance frameworks and rapid-response capabilities.
United Kingdom Anti-trust
WT
Winston Taylor
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Article
Less Healthy, More Clarity
New ASA rulings clarify when food advertising crosses the line from brand promotion to product-specific marketing under the UK's less healthy food restrictions. Two recent decisions involving McDonald's and Domino's reveal how naming specific menu items can determine whether an advert violates the pre-watershed ban, while a parliamentary committee now questions whether these distinctions should exist at all.
United Kingdom Consumer
GA
Global Advertising Lawyers Alliance (GALA)
Article
Less Healthy Food Ads: ASA Serves Up A Healthy Selection Of Rulings
The Advertising Standards Authority has issued a series of rulings on advertisements for less healthy food products, examining compliance with regulations designed to protect children from exposure to unhealthy food marketing. These decisions provide important guidance for advertisers navigating the complex landscape of food advertising restrictions and demonstrate how the ASA interprets and applies current rules.
United Kingdom Consumer
LS
Lewis Silkin
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Article
"We Spend A Lot Of Time Designing The Bridge, But Not Enough Time Thinking About The People Who Are Crossing It.” - Dr Prabhjot Singh
How can intellectual property rights protect innovations designed specifically for women and underrepresented groups in product safety? This article explores the intersection of inclusive design and IP strategy, examining patents, design rights, and trade marks as tools for safeguarding innovations that address long-overlooked safety gaps in consumer products.
United Kingdom IP
CR
Carpmaels & Ransford LLP
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Article
‘All Together Now’: FCA Director Sets Out Vision For Consumer Credit Regime Transformation
The FCA's Director of Consumer Finance outlines an ambitious vision for modernising the UK's 50-year-old consumer credit regime through the Financial Services and Markets Bill. This transformation requires collaboration across industry stakeholders to create a flexible, outcomes-focused framework that accommodates emerging technologies like AI whilst maintaining robust consumer protections.
United Kingdom Finance
KL
Herbert Smith Freehills Kramer LLP
Article
Multi-party Claims: Court Of Appeal Upholds Decision Allowing Over 5,000 Motor Finance Claims To Be Brought Together
The Court of Appeal has upheld a High Court decision allowing over 5,000 motor finance claims to proceed together using omnibus claim forms, despite the fact-specific nature of unfair relationship claims under the Consumer Credit Act. While emphasizing this was a decision on its own facts, the court's analysis of convenience factors and case management approaches offers important guidance for multi-party litigation.
United Kingdom Litigation
KL
Herbert Smith Freehills Kramer LLP
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