United Kingdom: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

New Parental Complaints Guidance Released For Parents And Schools

New national guidance aims to rebuild trust and promote more constructive handling of concerns and complaints between schools and parents.

United Kingdom Consumer

WS

Wrigleys Solicitors

UK Competition And Market Authority Provides New Green Marketing Guidance For All Supply Chain Actors

On January 22, 2026, the United Kingdom Competition and Markets Authority (CMA) published new guidance that clarifies how UK consumer protection law applies to environmental (“green”)...

United Kingdom Consumer

BD

Beveridge & Diamond

What Does The Right To Repair Directive Mean For Your Business?

The EU’s Right to Repair Directive was adopted on 13 June 2024 and came into force on 30 July 2024. Member States must transpose it by 31 July 2026...

United Kingdom Consumer

LS

Lewis Silkin

AlixPartners 2026 Disruption Index Reveals Retail Is Among The World's Most Disrupted Industries As Consumer Confidence Falters

Global consulting firm, AlixPartners, today published new data from its 2026 Disruption Index, which surveys 320 retail CEOs and senior executives across 11 countries.

United Kingdom Consumer

A

AlixPartners

Trans Pupil Guidance For Schools To Be Part Of Statutory Safeguarding Guidance

United Kingdom Consumer

WS

Wrigleys Solicitors

Buy Now Pay Later Regulation: What GCs Of Businesses Offering BNPL Need To Know!

United Kingdom Consumer

LS

Lewis Silkin

Dynamic Pricing: Legal Considerations For UK Businesses

United Kingdom Consumer

LP

Logan & Partners

Consumer Law Podcast: New UK Subscription Rules (Podcast)

United Kingdom Consumer

LS

Lewis Silkin

DfE Proposals For Internal Suspensions – What Will This Mean For Academy Trusts And Schools?

United Kingdom Consumer

WS

Wrigleys Solicitors

China Is Rewriting Luxury's Rules — Global Luxury Players Face A Market That No Longer Wants To Follow

United Kingdom Consumer

A

AlixPartners

New Regime Confirmed For Buy Now Pay Later Market

United Kingdom Consumer

LS

Lewis Silkin

Green Claims Back On The Agenda: CMA Issues New Guidance On Getting Green Claims Right, Across The Supply Chain

United Kingdom Consumer

LS

Lewis Silkin

The UK Publishes Final Rules On The Regulation Of Buy Now Pay Later

United Kingdom Consumer

CW

Cadwalader, Wickersham & Taft LLP

New EU Product Labelling Rules: What Businesses Must Know To Stay Single Market Compliant

United Kingdom Consumer

BC

Bryan Cave Leighton Paisner

Employment Law Changes In April 2026

United Kingdom Employment

LS

Lewis Silkin

Hotels Unpacked - A Glimpse Into The World Of Luxury With Rocco Forte Hotels (Podcast)

United Kingdom Finance

M

Macfarlanes LLP

Al And Service Clauses Considerations For Commercial Dispute Lawyers (Video)

United Kingdom Litigation

GC

Gatehouse Chambers

Divorce And Privacy: How Can I Protect My Personal Information? (Video)

United Kingdom Privacy

WL

Withers LLP

Nottingham Attacks Inquiry Begins (Video)

United Kingdom Litigation

RB

Rothera Bray

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Consumer Law

Stacked: The New Shape Of The Supplement Industry

You wake up, drink your AG1, chew your multivitamin gummy, and swallow your BPC-157 and TB-4 oral peptide supplements.

United Kingdom Healthcare

A

AlixPartners

Contactless Payments: FCA Updates Payments Services Approach Document

Changes to contactless payment limits came in on 19 March. As a result, the FCA has published an updated payments services approach document to include updated...

United Kingdom Finance

LS

Lewis Silkin

UK Competition And Market Authority Provides New Green Marketing Guidance For All Supply Chain Actors

On January 22, 2026, the United Kingdom Competition and Markets Authority (CMA) published new guidance that clarifies how UK consumer protection law applies to environmental (“green”)...

United Kingdom Consumer

BD

Beveridge & Diamond

What Does The Right To Repair Directive Mean For Your Business?

United Kingdom Consumer

LS

Lewis Silkin

Investment Management Update - March 2026

United Kingdom Finance

M

Macfarlanes LLP

The UK Treasury Committee Disagrees With Regulators’ Approach To Artificial Intelligence In The Financial Sector

United Kingdom Technology

BL

Borden Ladner Gervais LLP

Agentic AI And Consumer Law: The CMA's Guidance For Businesses

United Kingdom Technology

LS

Lewis Silkin

AlixPartners 2026 Disruption Index Reveals Retail Is Among The World's Most Disrupted Industries As Consumer Confidence Falters

United Kingdom Consumer

A

AlixPartners

Commercial, Technology & Regulation: What Boards And GCs Need To Know Now

United Kingdom Technology

LS

Lewis Silkin

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Consumer Trading & Unfair Trading

FCA Consults On Rebalancing Regulatory Settings To Encourage Retail Investments

The Financial Conduct Authority's (FCA) consultation reflects the ongoing governmental and regulatory push to encourage wider retail participation in private and public capital markets and the benefits of seeking higher financial returns over pure cash savings.

United Kingdom Finance

M

Macfarlanes LLP

Consumer Products Corner - Consumer Pulse: Strong 2024 Growth, But Will The New Administration Change The Mood?

The holiday season brought another consistent quarter of growth in retail and e-commerce sales, fueled by higher revolving consumer credit and rising consumer incomes.

United Kingdom Consumer

A

AlixPartners

So This Is Christmas… How Will UK Retailers Fare?

UK retailers face a challenging Christmas, with moderate sales growth expected amid consumer caution, inflation, and rising costs. Strategic agility is essential to capture limited spending and prepare for 2025.

United Kingdom Consumer

A

AlixPartners

Exploring Different Retail Models

United Kingdom Media & IT

C

Cripps

Consumers Cry Their Heart Out: CMA Investigates Ticketmaster's "Dynamic Pricing" Of Oasis Ticket

United Kingdom Consumer

M

Macfarlanes LLP

News: When Will The Digital Markets, Competition And Consumers Act 2024 Come Into Force?

United Kingdom Consumer

GA

Global Advertising Lawyers Alliance (GALA)

What's The Story... With Dynamic Ticket Pricing?

United Kingdom Consumer

GA

Global Advertising Lawyers Alliance (GALA)

Developments In The Regulation Of Digital Advertising – Online Choice Architecture (Video)

United Kingdom Media & IT

GW

Gowling WLG

Nationwide's Ad Campaign Promotes Competition And Consumer Choice. So Was The ASA Wrong To Uphold Santander's Complaint?

Worldwide Media & IT

GA

Global Advertising Lawyers Alliance (GALA)

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Product Liability & Safety

Do I Need Public Liability Insurance?

This article explores the importance of public liability insurance, its benefits for day-to-day risk management and the key issues businesses should understand when taking out cover.

United Kingdom Insurance

L

LegalVision

Not Fit For Purpose: Legal Remedies For Defective Products

This article gives a high-level overview of the legal remedies available to consumers when products are faulty or not fit for their intended purpose.

United Kingdom Consumer

L

LegalVision

Rise In Illegal Teeth Whitening Kits: Serious Risk To Dental Health

A recent BBC investigation has found that some teeth whitening kits containing dangerously high levels of hydrogen peroxide are available to buy on social media...

United Kingdom Healthcare

BJ

Browne Jacobson

European Commission Seeks Views On Strengthening EU Product Safety And Market Rules

European Union Consumer

LS

Lewis Silkin

Counterfeit Automotive Parts: Car Manufacturer And Dealer Risks

United Kingdom Consumer

BJ

Browne Jacobson

British Beauty Week 2025 – The Future Of Beauty

United Kingdom Consumer

LS

Lewis Silkin

Risk Radar | September 2025

United Kingdom Consumer

FA

Foot Anstey Solicitors

FSA Market Authorisation Innovation And Research Programme: Streamlining Food Safety Approvals

United Kingdom Healthcare

BJ

Browne Jacobson

'Silent AI': The Risk Of Unintended Consequences For MGAs

United Kingdom Insurance

BJ

Browne Jacobson

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Consumer Credit

New Regime Confirmed For Buy Now Pay Later Market

The BNPL market has grown significantly in recent years, from £0.06 billion in 2017 to over £13 billion in 2024. According to the FCA's 2024 Financial Lives Survey, 20% of UK consumers (10.9 million adults)...

United Kingdom Consumer

LS

Lewis Silkin

The UK Publishes Final Rules On The Regulation Of Buy Now Pay Later

On 11 February 2026, the UK's Financial Conduct Authority (FCA) published Policy Statement 26/1: "Regulation of Deferred Payment Credit (unregulated Buy Now Pay Later): Feedback to CP25/23" (PS26/1)...

United Kingdom Consumer

CW

Cadwalader, Wickersham & Taft LLP

Motor Finance Consumer Redress- What Lenders Need To Know Ahead Of The New Scheme

On 7 October 2025, the Financial Conduct Authority (FCA) published a statement and consultation paper (CP25/27) on the Motor Finance Redress Scheme.

United Kingdom Finance

AG

Addleshaw Goddard

High Court Sets Aside Default Judgments Entered Against Guarantors Under A Facility Agreement On The Basis That Service Of The Claim Was Not Valid

United Kingdom Commercial

KL

Herbert Smith Freehills Kramer LLP

Fiduciary Relationships Reshaped

United Kingdom Consumer

KL

Herbert Smith Freehills Kramer LLP

Bridging Loan Disputes: How To Manage Defaults, Enforcement And Unfair Terms

United Kingdom Finance

RF

Ronald Fletcher Baker

FCA Issues Guidance On Digital Design In Customers' Online Journeys

United Kingdom Consumer

LS

Lewis Silkin

Supreme Court Clarifies: No Fiduciary Duty Owed By Car Dealers In Finance Arrangements

United Kingdom Finance

GW

Gowling WLG

Regulation Of Buy Now Pay Later And FCA Consultation

United Kingdom Finance

AG

Addleshaw Goddard

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Latest Videos

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GLP-1: Implications For Retail (Video)

A

AlixPartners

Greenwashing: Don't Get Caught Out - ThinkHouse (Video)

GW

Gowling WLG

Talking HEds: Sexual Misconduct (Video)

MR

Mills & Reeve

Business To Consumer (UK) (Video)

AP

Alpha Partners

How Product Liability Class Actions Are Growing In The UK (Video)

DP

DLA Piper UK LLP

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