Esin Attorney Partnership, a member firm of Baker & McKenzie International, has long been a leading provider of legal services in the Turkish market. We have a total of nearly 140 staff, including over 90 lawyers, serving some of the largest Turkish and multinational corporations. Our clients benefit from on-the-ground assistance that reflects a deep understanding of the country's legal, regulatory and commercial practices, while also having access to the full-service, international and foreign law advice of the world's leading global law firm.
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Consumer complaints against sellers and manufacturers may be brought before Turkish consumer courts only if the amount in dispute is above a certain threshold.
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Recent Development
Consumer complaints against sellers and manufacturers may be
brought before Turkish consumer courts only if the amount in
dispute is above a certain threshold. These thresholds are
determined shortly before the beginning of each calendar year.
Consumer complaints below the jurisdictional thresholds may only be
brought before a consumer arbitral tribunal. Through the
Communiqué on Raising the Monetary Limits Set Forth in
Article 68 of Law No. 6502 on the Protection of Consumers and
Article 6 of the Consumer Arbitral Tribunals Regulation, Turkey set
the threshold for 2021, raising it by 9,11%.
Any consumer complaints below TRY 11,330 (approximately USD
1,530) must be submitted to consumer arbitral tribunals, whereas
those above the threshold must be submitted to consumer courts.
Conclusion
If a consumer fails to submit their complaint to the competent
consumer arbitral tribunal or consumer court, which is determined
based on the monetary value of the claim, their application will be
rejected.
The content of this article is intended to provide a general
guide to the subject matter. Specialist advice should be sought
about your specific circumstances.
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