South America: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
Chronicle Of A $700 Million Fine
A major Colombian brewery faced a USD$220,000 fine from the Superintendence of Industry and Commerce for mishandling a promotional campaign linked to soccer tickets. The company violated consumer protection laws by changing contest rules mid-campaign and omitting essential information, leaving over 4,000 customers without promised benefits. This case provides critical lessons for entrepreneurs on how to structure legally compliant promotions that protect both customers and business reputation.
Colombia Consumer
GA
Global Advertising Lawyers Alliance (GALA)
Article
Regras Sanitárias De Alimentos Em SP Ganham Atualização Com Nova Portaria
A Portaria CVS nº 3/2026 moderniza as regras sanitárias para estabelecimentos alimentícios em São Paulo, substituindo legislação de 2013. Quais são as principais mudanças que podem gerar custos adicionais e exigir adaptações estruturais em bares, restaurantes, padarias e mercados? Como essas novas exigências afetam desde a climatização até o delivery e a capacitação de equipes?
Brazil Consumer
KL
KLA Advogados
Article
Greenwashing In The Carbon Market Receives First Conviction In Brazil
A São Paulo court has issued a landmark ruling ordering a company to pay BRL 5 million in damages for insufficient environmental disclosure regarding voluntary carbon credits. The decision addresses how companies communicate sustainability initiatives to consumers, focusing on the adequacy of information provided about emissions calculations, credit traceability, and the connection between payments and emission-reduction projects.
Brazil Consumer
KL
KLA Advogados
Article
Greenwashing no mercado de carbono tem primeira condenação no Brasil
A 6ª Vara Cível de São Paulo condenou uma empresa a R$ 5 milhões por danos morais coletivos devido à comunicação ambiental insuficiente sobre créditos de carbono voluntários. O tribunal considerou que o uso de expressões genéricas como "compensação" e "neutralização", sem metodologia clara de cálculo, rastreabilidade dos créditos ou vínculo entre valores pagos e projetos específicos, configura publicidade enganosa
Brazil Consumer
KL
KLA Advogados
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Article
ANPD Opens Reporting Channel For The Digital ECA
The Brazilian Data Protection Agency (ANPD) has established a new reporting channel specifically designed to receive complaints about violations of the Digital Statute for Children and Adolescents (Digital ECA). This regulatory mechanism enables the identification of non-compliance patterns in digital platforms, including failures in age verification, inadequate parental controls, and disproportionate data collection affecting minors.
Brazil Privacy
LA
Licks Attorneys
Article
CONAR Publishes New Edition Of The Digital Influencer Marketing And Advertising Guide
Brazil's advertising self-regulation body CONAR has released comprehensive new guidelines governing digital influencer marketing, significantly expanding the definition of influencer advertising and establishing stricter transparency requirements. The updated framework addresses emerging challenges including AI-generated content, child participation protocols, and the distinction between organic and commercial social media posts.
Brazil Media & IT
GA
Global Advertising Lawyers Alliance (GALA)
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Article
From Likes To Law: The New Bill That Will Change The Game For Influencers In Colombia
Colombia's Senate has introduced Bill 394 of 2025, a groundbreaking legislative initiative that aims to formalize and regulate the digital content creation industry. The proposed law establishes mandatory transparency requirements for sponsored content, imposes strict guidelines for health and cosmetic product promotions, and creates a National Solidarity Protection Fund financed through development quotas and digital service taxes. Will this regulatory framework transform Colombia's social media landscape
Colombia Media & IT
GA
Global Advertising Lawyers Alliance (GALA)
Article
New Mexico Will Hold August 18, 2026, Webinar On How Public Can Provide Input On The Future Of PFAS Protections For Consumers
New Mexico's Environment Department is opening public participation in reviewing the PFAS Protection Act, which regulates per- and polyfluoroalkyl substances in consumer products. The state will gather input through a public webinar and comment portal to inform recommendations on whether exemptions, including the fluoropolymer exemption, should be retained, modified, or removed.
Mexico Environment
BC
Bergeson & Campbell
Article
Chronicle Of A $700 Million Fine
A major Colombian brewery faced a USD$220,000 fine from the Superintendence of Industry and Commerce for mishandling a promotional campaign linked to soccer tickets. The company violated consumer protection laws by changing contest rules mid-campaign and omitting essential information, leaving over 4,000 customers without promised benefits. This case provides critical lessons for entrepreneurs on how to structure legally compliant promotions that protect both customers and business reputation.
Colombia Consumer
GA
Global Advertising Lawyers Alliance (GALA)
See more
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