South America: Consumer Protection

Chile's Public Health Institute has opened a public consultation on updated guidance for its National Technovigilance System, establishing comprehensive post-market surveillance requirements for medical devices and in vitro diagnostics. The framework introduces stringent obligations for manufacturers, importers, and distributors, including mandatory technovigilance officer appointments, incident reporting timelines, and field safety corrective action protocols.

El Instituto de Salud Pública de Chile ha sometido a consulta pública una nueva Guía del Sistema Nacional de Tecnovigilancia que actualizará los estándares de vigilancia post-comercialización para dispositivos médicos. La guía establece obligaciones específicas para fabricantes, importadores y distribuidores, incluyendo la designación de responsables, sistemas de notificación y gestión de eventos adversos. ¿Cómo impactarán estos nuev

Four Brazilian federal authorities have jointly convened a public hearing to address the sale of counterfeit and irregular products through digital platforms, signaling a shift toward regulatory proposals for the digital marketplace. The hearing will examine critical issues including platform liability, product verification mechanisms, consumer protection, and cooperation frameworks between platforms, regulators, and rights holders.

Brazil's Data Protection Agency has issued new guidelines establishing deadlines and requirements for transparency reports under the Digital Statute for Children and Adolescents. The first reports must be published by September 17, 2026, covering data from platforms with over one million users under 18 years old.

The Brazilian Data Protection Agency (ANPD) has established a new reporting channel specifically designed to receive complaints about violations of the Digital Statute for Children and Adolescents (Digital ECA). This regulatory mechanism enables the identification of non-compliance patterns in digital platforms, including failures in age verification, inadequate parental controls, and disproportionate data collection affecting minors.

Brazil's advertising self-regulation body CONAR has released comprehensive new guidelines governing digital influencer marketing, significantly expanding the definition of influencer advertising and establishing stricter transparency requirements. The updated framework addresses emerging challenges including AI-generated content, child participation protocols, and the distinction between organic and commercial social media posts.

Could the California Superior Court verdict have an unpredictable impact on Big Tech's business model in Brazil?

El marco normativo en materia de protección al consumidor en México continúa en constante evolución. El 12 de diciembre de 2025, se publicó en el Diario Oficial de la Federación...

The Superintendence of Industry and Commerce (SIC), in the exercise of its statutory powers of inspection, surveillance, and control, has adopted four preventive...

Chile's Ministry of Economy has published a new regulation replacing the 2012 decree on credit card consumer information. The regulation introduces mandatory formats for disclosure documents, enhanced digital payment interfaces, and stricter requirements for promotional communications, fundamentally changing how credit card issuers must present financial information to consumers.

Brazil's health regulatory agency Anvisa has approved the opening of an administrative process to regulate the sale and delivery of medicines through digital marketplaces, aiming to update sanitary rules to reflect the reality of online pharmaceutical retail that has evolved far beyond the outdated 2009 regulations. The decision comes after Law 15.357/2026 authorized pharmacies to contract digital platforms for logistics and delivery services, yet significant legal uncertainties remain about compliance requ

Four Brazilian federal authorities have jointly convened a public hearing to address the sale of counterfeit and irregular products through digital platforms, signaling a shift toward regulatory proposals for the digital marketplace. The hearing will examine critical issues including platform liability, product verification mechanisms, consumer protection, and cooperation frameworks between platforms, regulators, and rights holders.