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6 May 2025

How The ERP Software Industry Is Rigged (Video)

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Taft Stettinius & Hollister

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Established in 1885, Taft is a nationally recognized law firm serving individuals and businesses worldwide, in both mature and emerging industries.
Make no mistake. If you are about to start a digital transformation, the cards are stacked against you.
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Make no mistake. If you are about to start a digital transformation, the cards are stacked against you.

  • As an ERP customer, you are at an incredible disadvantage when trying to successfully implement ERP software.

To some extent, that is by design.

  • ERP vendors and integrators act in their self-interest to maximize revenue.
  • They minimize the complexity of the implementation process, which can result in unreasonable expectations.

ERP software consultants and salespeople act in their own self-interest.

  • An entire ecosystem is built up around each of the major ERP providers.
  • Often, partner networks, self-dealing, and commissions drive recommendations more than objectivity.
  • Large consulting firms have entire practice areas devoted to implementing Oracle, SAP, or Infor.
  • Unreasonable expectations cause ERP software project failure.

I discuss these issues in my latest video.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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