United Kingdom: Dodd-Frank, Consumer Protection Act

Expert insights for navigating the big trends and key issues redefining the global consumer sector. From rampant digitisation and supply chain reinvention to sustainability and geopolitical factors...

On 18 June 2026 the CMA adopted its second infringement decision under the new strengthened consumer protection regime introduced under the Digital Markets...

You may remember that in November last year, the Competition and Markets Authority (CMA) launched a 'major consumer protection' enforcement drive targeting eight businesses over concerns about price transparency.

Subscription contracts are increasingly popular across the economy, but research by the UK Government suggests that consumers currently spend around £1.6 billion per year on subscriptions they do not want...

The Fundraising Regulator has launched a consultation proposing new registration thresholds for free draw operators, requiring them to contribute 20% of ticket sales to charity—matching society lottery standards. These proposed changes follow the Government's publication of a Voluntary Code of Good Practice for Prize Draw Operators and could significantly impact how charitable free draws operate in the UK.

The Automobile Association (AA) has been fined GBP4.2 million and ordered to pay over GBP760,000 to refund customers for breaching UK consumer law. The action is significant.

The Competition and Markets Authority has published its draft Annual Plan for 2026-27, signalling a year of increased focus on consumer protection.

The UK government is consulting on highly anticipated amendments to the antitrust legislative framework. Its proposals are aimed at delivering economic growth by supporting the Competition and Markets Authority (CMA)'s 4Ps objectives: to improve pace, predictability, proportionality, and process of engagement.

Since coming into force on 31 July 2023, the FCA's Consumer Duty has raised complex questions about scope and compliance, especially for wealth managers...