United Kingdom: Dodd-Frank, Consumer Protection Act

The Information Commissioner's Office has executed search warrants across the UK targeting businesses suspected of sending 170 million unlawful marketing text messages related to car finance mis-selling claims. This enforcement action, part of a joint regulatory task force investigation, signals heightened scrutiny of direct marketing practices and raises critical compliance questions for businesses relying on electronic communications to generate leads.

Jeremy Brooke’s referral to the Solicitors Disciplinary Tribunal raises important questions not only for those directly involved in the collapse of SSB Law, but for the wider future of high-volume consumer claims litigation and the Solicitors Regulation Authority’s approach to enforcement.

Anyone who has tried to buy tickets for a major sporting event or concert in recent years will be familiar with the frustration. Tickets sell out within minutes, only to reappear on resale platforms at eye-watering prices.

The Advertising Standards Authority has issued a series of rulings against major UK retailers including Boots, Debenhams, Very, and John Lewis over misleading Black Friday price claims.

The Charity Commission has revised its social media guidance to address new obligations under the Online Safety Act 2023. Charities operating online forums or messaging services where users can post content...

The Competition and Markets Authority has imposed its first financial penalty under new direct enforcement powers, ordering the AA to refund over 80,000 learner drivers and pay a £4.2 million fine for drip pricing practice

The FCA has issued a consultation on proposed guidance setting out how relevant firms involved in crypto should apply the FCA's consumer duty, including most importantly the rules...

The UK Competition and Markets Authority (CMA) has fined a firm for failing to respond to an information notice.

Although the CMA has been focusing on fake reviews and drip pricing in recent months, it is still very interested in green claims. It recently issued new guidance on getting green claims right across the supply chain.