United Kingdom: Consumer Law

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

HM Treasury Consults On The Appointed Representatives Regime

On 12 February 2026, HM Treasury published a Consultation Paper on reforming the Appointed Representatives regime ("ARs" and the "AR Regime"). The Consultation Paper builds on the Policy Statement published by HM Treasury...

United Kingdom Finance

PR

Proskauer Rose LLP

CMA Issues First Fine Under New Direct Consumer Enforcement Powers

The UK Competition and Markets Authority (CMA) has fined a firm for failing to respond to an information notice.

United Kingdom Anti-trust

AO

A&O Shearman

CMA Issues First Fine Under DMCCA 2024

Last year, key parts of the Digital Markets Competition and Consumers Act came into force, and the Competition and Markets Authority received strengthened investigative and enforcement powers, enabling it to tackle consumer law breaches ...

United Kingdom Anti-trust

GW

Gowling WLG

China Is Rewriting Luxury's Rules — Global Luxury Players Face A Market That No Longer Wants To Follow

For more than a decade, China has stood as the gravitational center of the global luxury industry, oscillating between the world's first and second largest market.

United Kingdom Consumer

A

AlixPartners

New Regime Confirmed For Buy Now Pay Later Market

United Kingdom Consumer

LS

Lewis Silkin

Green Claims Back On The Agenda: CMA Issues New Guidance On Getting Green Claims Right, Across The Supply Chain

United Kingdom Consumer

LS

Lewis Silkin

The UK Publishes Final Rules On The Regulation Of Buy Now Pay Later

United Kingdom Consumer

CW

Cadwalader, Wickersham & Taft LLP

New EU Product Labelling Rules: What Businesses Must Know To Stay Single Market Compliant

United Kingdom Consumer

BC

Bryan Cave Leighton Paisner

It's Not All Smiles! Zingy Warned About Fake Ratings

United Kingdom Media & IT

LS

Lewis Silkin

Environmental Advertising In The UK

United Kingdom Media & IT

LS

Lewis Silkin

CNBC: Big Food Gets Leaner With Divestitures And Breakups As Consumers Turn Away From Packaged Snacks

United Kingdom Healthcare

A

AlixPartners

From Revenge To Restraint: Travel Providers Must Deliver Consistent Real Value And Reassurance To Cautious Consumers

United Kingdom Consumer

A

AlixPartners

Avoiding Disputes Under The Sale Of Goods Act 1979: Key Contract Terms And Remedies That Every Business Should Know

United Kingdom Consumer

Sa

Shepherd and Wedderburn LLP

CNBC: Discount Grocer Aldi Plans To Open More Than 180 Stores In U.S. This Year As Customers Across Incomes Seek Value

United Kingdom Consumer

A

AlixPartners

Corporate Finance Soundbite: Mergerspresso - Episode 24: M&A Outlook: Reshaping Businesses (Podcast)

United Kingdom Commercial

AG

Addleshaw Goddard

FCA Publishes Further Information On Its Approach To The UK's New Cryptoasset Regime

United Kingdom Finance

BC

Bryan Cave Leighton Paisner

A New Era For HR Podcast Series

United Kingdom Employment

TS

Travers Smith LLP

UK FCA's Non-financial Misconduct Framework: Strategies For September Implementation

United Kingdom Finance

D

Dechert

Strategic Cross-border Enforcement In Asia (Video)

Worldwide International

WL

Withers LLP

Consumer Law Podcast: The Latest Developments From The CMA

In this episode, Geraint Lloyd-Taylor and Jen Dinmore discuss the Competition and Markets Authority's draft annual plan for 2026-27 and what it signals for consumer law enforcement in the UK.

United Kingdom Consumer

LS

Lewis Silkin

The CMA's New (Draft) Guidance On Unfair Terms: What You Need To Know

The Competition and Markets Authority has issued a comprehensive update to its guidance on unfair contract terms. This matters for all businesses selling to consumers in the UK.

United Kingdom Anti-trust

LS

Lewis Silkin

Taking Stock: The CMA's New Consumer Law Powers - Now And Next

As you will know by now, these powers mean that the CMA can now determine breaches of consumer law itself (without going to court) and levy significant fines on businesses for non-compliance.

United Kingdom Consumer

LS

Lewis Silkin

PFAS Action Plan – A Stepping Stone To A Longer-term Vision

The UK Government's first national PFAS Action Plan establishes a foundational framework to understand and manage risks from persistent ‘forever chemicals'.

United Kingdom Energy

AG

Addleshaw Goddard

Consumer Products Corner - Sentiment Shaken Again As CP Companies Face Into Q1 Headwinds

United Kingdom Consumer

A

AlixPartners

Large-cap Dominance, Private Equity Strength, And Food & Beverage Resilience: Q4 2025 Consumer & Retail Deal Trends

Worldwide Healthcare

A

AlixPartners

Consumer Duty: How Can Wealth Managers Stay On The Front Foot In 2026?

United Kingdom Wealth Mgt

TS

Travers Smith LLP

European Commission Issues Responses To Digital Fairness Consultation

European Union Media & IT

LS

Lewis Silkin

Retail & Consumer Risk Radar 2026

United Kingdom Consumer

AG

Addleshaw Goddard

Global Consumer Outlook In Focus: Competing For The Cautious Chinese Consumer In 2026

United Kingdom Consumer

A

AlixPartners

Not Fit For Purpose: Legal Remedies For Defective Products

United Kingdom Consumer

L

LegalVision

The UK's New Subscription Contracts Regime: What, When And Why?

United Kingdom Consumer

TS

Travers Smith LLP

Agentic Commerce: Contractual Boundaries And Consumer Rights Under UK Law

United Kingdom Consumer

BH

Balogun Harold

FCA PS25/22—FCA's New Targeted Support Regime Snapshot

United Kingdom Finance

AO

A&O Shearman

Not Fit For Purpose: Legal Remedies For Defective Products

This article gives a high-level overview of the legal remedies available to consumers when products are faulty or not fit for their intended purpose.

United Kingdom Consumer

L

LegalVision

The UK's New Subscription Contracts Regime: What, When And Why?

Complex new rules governing consumer subscription contracts in the UK are expected to come into force in Autumn 2026.

United Kingdom Consumer

TS

Travers Smith LLP

Agentic Commerce: Contractual Boundaries And Consumer Rights Under UK Law

Recent developments in agentic commerce have raised important questions for both UK consumers and e‑commerce platforms. A particular area of focus is the use of AI assistants capable of browsing, comparing prices...

United Kingdom Consumer

BH

Balogun Harold

FCA PS25/22—FCA's New Targeted Support Regime Snapshot

The FCA has issued near final rules on its new targeted support regime to address the UK "advice gap" and help advance its new "regulation for growth" agenda

United Kingdom Finance

AO

A&O Shearman

FCA Initiatives For Retail, Wealth And Private Banking—FCA DP25/3 On Expanding Consumer Access To Investments

United Kingdom Finance

AO

A&O Shearman

Client Categorisation: A Reset, Not A Relaxation

The FCA's proposals to overhaul the elective professional client regime represent one of the most significant changes to UK conduct regulation since Brexit.

United Kingdom Finance

BP

Burness Paull

CCI Final Rules: What You Need To Know

On 8 December 2025, the FCA published PS25/20, setting out final rules for the Consumer Composite Investments ("CCI") regime.

United Kingdom Consumer

BP

Burness Paull

Consumer Duty For Co-manufacturers: Clarity Now, Consultation To Follow

The statement was published on 8 December 2025 as part of a broader package of retail investment reforms...

United Kingdom Consumer

BP

Burness Paull

The CCI Regime: Five Strategic Questions Every Firm Should Be Asking

The FCA's new Consumer Composite Investments framework is more than a compliance exercise; it marks a fundamental reset of how the UK retail investment market communicates with consumers.

United Kingdom Consumer

BP

Burness Paull

Spending, Disrupted: AlixPartners' 2026 Global Consumer Outlook

Worldwide Consumer

A

AlixPartners

Ahead Of The Curve: Consumer Duty – Is The Future Brighter For Wholesale Firms? (Video)

United Kingdom Consumer

AO

A&O Shearman

CMA Cracks Down On Pre-ticked Boxes: What Online Sellers Needs To Know

United Kingdom Consumer

LS

Lewis Silkin

Consumer Duty And Client Categorisation

United Kingdom Consumer

RG

Ropes & Gray LLP

CMA Investigates Businesses Over Pricing And Finalises Pricing Guidance

United Kingdom Media & IT

BJ

Browne Jacobson

The Digital Services Act: Recent Enforcement Actions And What They Mean For Retail

United Kingdom Media & IT

BJ

Browne Jacobson

Retail Law Roundup: November 2025

United Kingdom Media & IT

BJ

Browne Jacobson

Airbrushing To Authenticity: A Future Of Age Inclusive Advertising?

United Kingdom Media & IT

BJ

Browne Jacobson

ASA Rulings Deep Dive: LED Facemasks

United Kingdom Media & IT

BJ

Browne Jacobson

Pricing And The CMA - The Highlights Of Our Webinar

United Kingdom Anti-trust

LS

Lewis Silkin

CMA Intensifies Consumer Law Enforcement Under DMCCA 2024: Key Actions Six Months On

United Kingdom Anti-trust

GW

Gowling WLG

Client Guide: DMCC Act 2024 And Drip Pricing

United Kingdom Consumer

LS

Lewis Silkin

How Should B2C Businesses Respond To The CMA's Enforcement Action On Misleading Pricing?

United Kingdom Anti-trust

TS

Travers Smith LLP

ASA acts on misleading hotel pricing

United Kingdom Consumer

LS

Lewis Silkin

The Collective XCHANGE2025: Key Takeaways

United Kingdom Technology

LS

Lewis Silkin

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Latest Videos

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GLP-1: Implications For Retail (Video)

A

AlixPartners

Greenwashing: Don't Get Caught Out - ThinkHouse (Video)

GW

Gowling WLG

COVID-19 And Consumers – Guide To Cancellations And Refunds (Video)

W

Wiggin

Business To Consumer (Video)

AP

Alpha Partners

Digital Transformation And The Digital Consumer (Video)

D

Dentons

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