United Kingdom: Consumer Law

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

Moving At Pace: The CMA’s Use Of New UK Consumer Protection Powers And What To Expect In Year 2

In April 2025, the Competition and Markets Authority (CMA) acquired new powers to enforce consumer rights under the Digital Markets, Competition and Consumers Act 2024 (DMCCA).

United Kingdom Anti-trust

AP

Arnold & Porter

You Didn’t Tick It, You Shouldn’t Pay It: CMA Targets Online Add‑ons

You may remember that in November last year, the Competition and Markets Authority (CMA) launched a 'major consumer protection' enforcement drive targeting eight businesses over concerns about price transparency.

United Kingdom Consumer

GW

Gowling WLG

Buckle Up: Ryanair Faces CMA Scrutiny Over Family Seating Fees

In its annual plan for 2026-2027, published in March, the CMA said it would focus consumer enforcement on the clearest and most serious harms, including terms that are obviously imbalanced or unfair.

United Kingdom Consumer

LS

Lewis Silkin

Pay To Parent? Ryanair’s Family Fees Hit Turbulence

The Competition and Markets Authority has launched an investigation into Ryanair's practice of charging parents to sit with their children aged 2-11, examining whether these mandatory fees violate consumer protection laws.

United Kingdom Consumer

GW

Gowling WLG

Consumer Law Podcast: Subscriptions - New Rules Delayed, But Don't Delay Your Preparation (Podcast)

United Kingdom Consumer

LS

Lewis Silkin

EU Withdrawal Buttons Required For Consumer Online Contracts From June 19, 2026—Are You Ready?

European Union Consumer

WT

Winston Taylor

What Information Must Appear In Social Media Ads? New ASA Research Provides Some Guidance.

United Kingdom Consumer

LS

Lewis Silkin

What Information Must Appear In Social Media Ads? New ASA Research Provides Some Guidance.

United Kingdom Consumer

GA

Global Advertising Lawyers Alliance (GALA)

Self-regulation Has Grown Up. Now It Has To Keep Up.

United Kingdom Media & IT

LS

Lewis Silkin

What Consumer Protection Laws Apply To Online Businesses In The UK?

United Kingdom Consumer

L

LegalVision

CMA Puts Trader Recommendation Platforms On Notice

United Kingdom Consumer

LS

Lewis Silkin

Misleading Sales Practices: Don't Sleep On The CMA's Recent Settlement

United Kingdom Consumer

GW

Gowling WLG

UK Government Consults On Proposals To Reform The UK’s General Product Safety Framework And Market Surveillance Regime

United Kingdom Consumer

LS

Lewis Silkin

Greenhushing, Green Claims, And The Future Of Environmental Advertising

Worldwide Media & IT

LS

Lewis Silkin

Too Big To Ignore: Regulating The Data Centre Boom

United Kingdom Energy

TS

Travers Smith LLP

FinTech Global FS Regulatory Round-up - W/e 5 June 2026

Worldwide Technology

KL

Herbert Smith Freehills Kramer LLP

A Global View Of International Arbitration Trends With Gary Born (Podcast)

United Kingdom Litigation

W

WilmerHale

Renters’ Rights Act 2025: Essential Information About The Changes To The Private Rented Sector On 1 May 2026 (Videos)

United Kingdom Real Estate

AG

Anthony Gold Solicitors LLP

Property Newsletter: June 2026 (Podcast)

United Kingdom Real Estate

GC

Gatehouse Chambers

The Content Creator’s Guide To Advertising Compliance In The UK

The UK's Competition and Markets Authority has launched formal investigations into eight companies over potentially misleading pricing practices, including hidden fees, fake countdown timers, and pre-selected extras. With new powers to impose fines up to 10% of global turnover without court proceedings, the CMA is signaling a major shift in how online pricing compliance will be enforced across all industries.

United Kingdom Consumer

LP

Logan & Partners

Court Of Appeal Finds Wholesale Update Of Banking Terms Amounted To Conclusion Of New Contract For Purposes Of Consumer Jurisdiction Rules

The Court of Appeal has dismissed a bank's challenge to the jurisdiction of the English courts under the consumer contract provisions of the Civil Jurisdiction and Judgments Act 1982 (CJJA).

United Kingdom Litigation

KL

Herbert Smith Freehills Kramer LLP

Like A Seagull On The Esplanade, The ASA Dumps On Brighton Council From A Great Height.

The Advertising Standards Authority ruled against Brighton & Hove City Council's public health campaign linking wood burners to particulate pollution near schools, despite the Council presenting extensive scientific...

United Kingdom Consumer

LS

Lewis Silkin

EU Withdrawal Button, UK Subscription Rules, And Data Protection Risks For U.S. Online Sellers

European and UK regulators are implementing sweeping changes to online subscription practices that will fundamentally reshape how businesses handle consumer contracts and cancellations.

United Kingdom Privacy

AP

Arnold & Porter

Comparative Advertising And English Law: Is Your Campaign Compliant?

United Kingdom Media & IT

LP

Logan & Partners

Clinically Proven? Prove It.

United Kingdom Consumer

GA

Global Advertising Lawyers Alliance (GALA)

UK Consumer Law Revolution: Emma Sleep Case Is Partly Settled, But The Other Part Is Keeping Us Awake At Night!

United Kingdom Consumer

LS

Lewis Silkin

Reforming The Consumer Credit Act 1974: Modernisation, Flexibility And The Road Ahead

United Kingdom Finance

GW

Gowling WLG

HM Treasury Pitches Base Camp At The Mountain Of Consumer Credit Reforms

United Kingdom Finance

KL

Herbert Smith Freehills Kramer LLP

Voices For Change: Leading In Transformational Times With Alexandre Menais (Podcast)

United Kingdom Commercial

AO

A&O Shearman

HM Treasury Pitches Base Camp At The Mountain Of Consumer Credit Reform

United Kingdom Consumer

KL

Herbert Smith Freehills Kramer LLP

FCA Consults On Rebalancing Regulatory Settings To Encourage Retail Investments

United Kingdom Finance

M

Macfarlanes LLP

UK Collective Actions: Stricter Certification And What It Means For Funders

United Kingdom Litigation

CM

Crowell & Moring LLP

The UK Consumer Law Revolution Podcast: A Year In Review (Podcast)

United Kingdom Consumer

LS

Lewis Silkin

HM Treasury Pitches Base Camp At The Mountain Of Consumer Credit Reform

HM Treasury has published its Policy Statement on reform of the Consumer Credit Act 1974 (CCA), setting out the planned policy direction following the Phase 1 consultation...

United Kingdom Consumer

KL

Herbert Smith Freehills Kramer LLP

FCA Consults On Rebalancing Regulatory Settings To Encourage Retail Investments

The Financial Conduct Authority's (FCA) consultation reflects the ongoing governmental and regulatory push to encourage wider retail participation in private and public capital markets and the benefits of seeking higher financial returns over pure cash savings.

United Kingdom Finance

M

Macfarlanes LLP

UK Collective Actions: Stricter Certification And What It Means For Funders

The president of the Competition Appeal Tribunal (CAT) has signalled a more rigorous approach to scrutinising opt-out collective actions at the certification stage, with particular attention...

United Kingdom Litigation

CM

Crowell & Moring LLP

The UK Consumer Law Revolution Podcast: A Year In Review (Podcast)

In this episode of our UK Consumer Law Revolution Podcast, Geraint Lloyd-Taylor and Jen Dinmore bring you up to speed with the CMA’s consumer...

United Kingdom Consumer

LS

Lewis Silkin

Hospitality And Leisure: Now Is The Time To Laser Focus On Real-life Opportunities

United Kingdom Media & IT

A

AlixPartners

UK Government Sets Out Plans To Reform The Consumer Credit Regime

The UK government has published a policy statement setting out proposed reforms to the consumer credit regime. The measures are expected to be included in the Financial Services and Markets Bill announced...

United Kingdom Consumer

LS

Lewis Silkin

Outsourcing Spotlight – Spring / Summer 2026

UK fire and rehire reforms under the Employment Rights Act 2025 could unexpectedly impact outsourcing arrangements where service providers don't take on customer employees.

United Kingdom Employment

TS

Travers Smith LLP

The SECURE Data Act: How Does It Compare To The GDPR And What Might It Mean For UK And EU Businesses?

The draft SECURE Data Act (also known under the longer title of The Securing and Establishing Consumer Uniform Rights and Enforcement over Data Act) is officially on the table in the US.

Worldwide Privacy

WB

Womble Bond Dickinson

Reviewing The Financial Promotions Rules For Consumer Credit

The Financial Conduct Authority is undertaking a comprehensive review of its financial promotions rules for consumer credit, seeking to simplify overly complex regulations that date back as far as 2004.

United Kingdom Consumer

LS

Lewis Silkin

Matt Clark Comments On The April 2026 BRC-Sensormatic Footfall Monitor Statistics

United Kingdom Consumer

A

AlixPartners

Where's The Beef? In The Full Life Cycle, Apparently.

United Kingdom Consumer

GA

Global Advertising Lawyers Alliance (GALA)

Where's The Beef? In The Full Life Cycle, Apparently.

United Kingdom Environment

LS

Lewis Silkin

Unlocking Volume Growth—Fashion's Strategic Growth Reset: A Conversation With Jaume Miquel Naudí, Tendam (Podcast)

United Kingdom Commercial

A

AlixPartners

ASA Finds Product Comparison Site In Breach Of CAP Code

United Kingdom Consumer

LS

Lewis Silkin

Routes To Market Series: Consumer

United Kingdom Consumer

LS

Lewis Silkin

FCA To Review Claims Management Practices

United Kingdom Finance

KL

Herbert Smith Freehills Kramer LLP

Amazon's "Trustworthy Shopping Experience Report" Emphasises Use Of Predictive AI Tools To Protect Brands And Customers

United Kingdom IP

MC

Marks & Clerk

The Price Isn't Right: The AA Drip Pricing Case

United Kingdom Anti-trust

M

Macfarlanes LLP

Motor Finance Redress: The FCA’s Final Rules On The Industry-wide Redress Scheme

United Kingdom Finance

M

Macfarlanes LLP

Investment Management Update - April 2026

United Kingdom Finance

M

Macfarlanes LLP

Tobacco And Vapes Act 2026 Becomes Law

United Kingdom Healthcare

GA

Global Advertising Lawyers Alliance (GALA)

Tobacco And Vapes Act 2026 Becomes Law

United Kingdom Healthcare

LS

Lewis Silkin

Driving Away Drip Pricing: How A £3 Booking Fee Turned Into A £5 Million Fine

United Kingdom Anti-trust

DM

Duane Morris LLP

FCA Participates In Global Action To Stop Illegal Finfluencers

Worldwide Media & IT

LS

Lewis Silkin

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Latest Videos

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Voices For Change: Leading In Transformational Times With Alexandre Menais (Podcast)

AO

A&O Shearman

GLP-1: Implications For Retail (Video)

A

AlixPartners

How Can Planners And Developers Integrate Design With Purpose? (Video)

GW

Gowling WLG

COVID-19 And Consumers – Guide To Cancellations And Refunds (Video)

W

Wiggin

Business To Consumer (Video)

AP

Alpha Partners

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