United Kingdom: Strategic Planning

Every law firm founder I coach eventually asks me some version of the same question: what's actually holding the firm back? They assume the answer lives in a process gap, a hiring mistake, or a strategy that needs sharpening. Sometimes it does. But in the vast majority of cases, tactics and systems account for maybe 20% of what separates a firm that's stuck from a firm that's compounding.

He came to the session having done something unusual. He’d gone back through 14 months of coaching notes, fed them into an AI tool, and asked a hard question: Where am I not progressing?

You built a law firm. You hired attorneys. You built a team around you. And you are still — still — the one who catches the error before it goes out. Still the one on the call. Still the one buried in the file. And the story you tell yourself is some version of: I just need a better system. A better process. More time in my calendar. Here’s what nobody is telling you: the problem isn’t your calendar. The problem isn’t your team. The issue isn’t even you; It’s the architecture.

In today's complex environment, resilience isn't just about survival; it is about positioning your organisation to thrive amidst disruption. By bringing together Enterprise Risk Management (ERM) and Business Continuity.

As a business advisor, it is crucial to understand the natural progression of an entrepreneur who starts a business and eventually goes on to run an enterprise.

Jeff Faulkner, co-founder of The International Succession Planning Association (ISPA), recently shared his insights on the natural progression of entrepreneurs and how business advisors can help them grow their businesses.

Matthew Knowles, partner in the International Arbitration department, writes about how collaborative working is the key to strong and sustainable relationships between law firms and clients.

This is the third of five short vlogs from a Thomson Reuters Panel on Law Firm Innovation that Richard spoke at recently. It looks at client and relationship acquisition.

This is the fourth of five short vlogs from a Thomson Reuters Panel on Law Firm Innovation that Richard spoke at recently. It looks at client service and client retention.