United Kingdom: Information Technology

In the bustling world of legal practices, where many documents could be the linchpin of a case, efficient document management is not just a convenience — it’s a necessity. Yet, many law firms find themselves entangled in the chaos of outdated document management practices and systems, where vital information is often buried in physical file cabinets or lost in disorganized digital folders scattered across multiple applications.

This is the fourth of five short vlogs from a Thomson Reuters Panel on Law Firm Innovation that Richard spoke at recently. It looks at client service and client retention.