South Africa: Consumer Law

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
Checkout, But Make It AI: Legal Considerations For Shopping Agents
As artificial intelligence shopping agents evolve from simple search tools to autonomous purchasing assistants, South African businesses face critical questions about data collection, consumer protection, and legal responsibility that existing frameworks like POPIA were never designed to address. How should organisations navigate AI disclosure requirements, handle voluntarily shared sensitive information, and establish governance protocols when their chatbots can independently compare products, personalise
South Africa Privacy
E
ENS
Article
Authorities Seize Counterfeit Goods Worth Millions
South African authorities have escalated their fight against counterfeit trade with a major enforcement operation in Bloemfontein that resulted in the seizure of over R5 million worth of fake goods. The coordinated action, involving multiple government agencies, confiscated thousands of items ranging from clothing and accessories to pharmaceuticals, underscoring the commercial and health threats posed by illicit trade networks.
South Africa Consumer
AA
Adams & Adams
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