European Union: Consumer Law

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
Consumer Insurance Contracts Act 2019: What Section 18(4) Means For Insurers In Ireland
Ireland's Consumer Insurance Contracts Act 2019 has reached full implementation with the commencement of section 18(4) on 13 May 2026, introducing new protections for innocent co-insureds affected by criminal or intentional acts of other policyholders. This final provision requires insurers to conduct individual factual assessments of each co-insured's knowledge and consent before applying criminal act exclusions, fundamentally changing how claims involving fraudulent co-insureds are handled.
Ireland Insurance
M
Matheson
Article
Ireland’s New Distance Financial Services Rules: What Businesses Need To Know
Ireland has transposed the EU's Distance Marketing of Financial Services Directive II into national law through new regulations that fundamentally reshape how financial services firms must interact with consumers online. The European Union (Distance Contracts for Financial Services) Regulations 2026 introduce stringent pre-contractual disclosure requirements, mandatory online cancellation functions, and explicit prohibitions against manipulative interface design. Digital financial service providers must now
Ireland Consumer
M
Matheson
Article
The Green EmpCo Clock Is Ticking … What Businesses Need To Know Now
As the September 2026 deadline for the EmpCo Directive approaches, companies face stringent new requirements for environmental claims on packaging. Generic sustainability terms will be prohibited unless backed by hard evidence, while quality marks must meet rigorous certification standards, creating urgent compliance challenges for businesses with existing stock.
Netherlands Consumer
GA
Global Advertising Lawyers Alliance (GALA)
Article
EU Introduces Mandatory Withdrawal Button For Online Consumer Contracts
The EU's new withdrawal button requirement will fundamentally reshape how online traders interact with consumers across member states. From June 2026, businesses offering digital contracts must implement a two-step withdrawal function that allows consumers to exercise their 14-day cooling-off period with unprecedented ease. What technical, operational, and legal changes must traders implement to meet these obligations, and what are the consequences of non-compliance?
Ireland Consumer
RL
RDJ LLP
Article
Les dérives de la billetterie en ligne : scalping et tickets bots
Entre les bots qui raflent des milliers de places en quelques secondes (comme lors des concerts de Taylor Swift – The Eras Tour (Europe)1; Les Jeux Olympiques de Paris2en 2024 ; Oasis – Tournée de Réformation3 , Grand Prix de Formule 1 (Monaco/Las Vegas)4 en 2025, Coupe du Monde de la FIFA 2026 (USA/Canada/Mexique)5 , Céline Dion – Le Grand Retour (Paris/Las Vegas)6 et les plateformes de revente qui multiplient les prix par dix, les consommateurs paient le prix de l’inaction juridique. Pourtant, les solutions existent.
France Consumer
HA
Haas Avocats
Article
EU Commission Pushes for Transposition of the EmpCo Directive on Environmental Claims
The European Commission has initiated infringement procedures against 20 EU Member States for failing to transpose the EmpCo Directive by the March 27, 2026 deadline. This directive aims to combat greenwashing by requiring substantiation of environmental claims and third-party certification for sustainability labels, with full implementation expected by September 27, 2026.
European Union Consumer
JD
Jones Day
Article
L’actualité juridique numérique de la semaine – 8 juin 2026
Gérard Haas et son équipe ont compilé les actualités juridiques numériques les plus marquantes de la semaine, couvrant les alertes d'Anthropic sur l'auto-amélioration récursive de l'IA, les nouvelles sanctions de la DGCCRF contre SHEIN, les risques liés aux chatbots d'intimité, les inquiétudes autour de Doctolib et des données de santé, ainsi que la nouvelle stratégie open source européenne.
France Technology
HA
Haas Avocats
Article
Operating Within A Framework The Industry Already Knows, Trusts
Malta's iGaming regulatory framework faces scrutiny as industry experts examine whether its first-mover advantage can withstand growing competition from emerging jurisdictions. The discussion explores how regulatory agility, professional services infrastructure, and strategic policy reforms like the Recognition Notice framework and revised VAT treatment position Malta to maintain its leadership in the global online gambling sector.
Malta Media & IT
WP
WH Partners
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