Canada: Consumer Law

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
The Warranty Of Good Working Order: New Québec Consumer Protection Regulation Takes Effect October 5, 2026
Starting October 5, 2026, Québec will introduce a new statutory warranty of good working order for consumer goods such as appliances and electronics, with minimum warranty periods ranging from 3 to 6 years. The legislation imposes disclosure obligations on manufacturers and merchants while prohibiting any attempts to exclude or limit this warranty. Businesses operating in Québec must adapt their practices to comply with these consumer protection requirements or face potential compliance issues.
Canada Consumer
GW
Gowling WLG
Article
Ontario Auto Insurance Just Changed: What’s Now Optional And How To Protect Yourself
Ontario's 2026 auto insurance reforms converted most accident benefits from mandatory to optional coverage, creating significant gaps in protection for pedestrians, cyclists, and unlisted drivers. Understanding these changes and taking proactive steps before your policy renewal could mean the difference between comprehensive coverage and devastating financial exposure after an accident.
Canada Insurance
HS
Howie, Sacks & Henry LLP
Article
School’s In Session: Rules For Marketers And Advertisers When Advertising To Children In Canada
Advertising to children in Canada requires navigating a complex web of federal and provincial regulations, industry codes, and privacy laws that vary by medium and jurisdiction. Quebec's Consumer Protection Act imposes particularly strict prohibitions on commercial advertising directed at children under 13, with significant penalties for non-compliance. Understanding these layered requirements is essential for brands launching child-facing campaigns, from back-to-school promotions to food marketing and digi
Canada Consumer
GW
Gowling WLG
Article
When Claims Travel Faster Than Facts: Substantiating Functional Food Claims In Canada
As functional food health claims spread faster than scientific validation can keep pace, Canadian food companies face mounting regulatory and reputational risks. This analysis examines how Canada's food regulatory framework attempts to balance consumer protection with market innovation, while exploring whether current approval pathways can match the accelerating demands of the functional foods marketplace.
Canada Consumer
GW
Gowling WLG
Article
Supreme Court Of Canada Limits Greenwashing Class Action Over “Recyclable” Bags To Quebec Only
The Supreme Court of Canada has dismissed an appeal in a Quebec greenwashing class action against major retailers over "recyclable" bag labels. The case challenges whether products made of theoretically recyclable material can be marketed as recyclable when Quebec recycling facilities don't accept them, with implications for environmental marketing claims across Canada.
Canada Litigation
ML
McMillan LLP
Article
Temu & Aliexpress Pledge To Health Canada
Health Canada's Canadian Product Safety Pledge expands as Temu Canada and AliExpress join Amazon Canada and eBay Canada as signatories, committing to 14 preventative and corrective actions to strengthen product safety on their platforms. This development significantly impacts the Direct Selling Industry, particularly businesses dealing with Natural Health Products, as major online marketplaces now face stricter compliance requirements for consumer products and cosmetics sold to Canadians.
Canada Consumer
MK
Millar Kreklewetz
Article
Changes To British Columbia’s Business Practices And Consumer Protection Act Take Effect August 1, 2026: What Businesses Need To Know
Businesses dealing with consumers in British Columbia have just over one month to comply with significant new consumer protection requirements in the province. On August 1, 2026, amendments (PDF) to BC’s Business Practices and Consumer Protection Act (“BPCPA”) come into force, introducing mandatory terms for most types of consumer contracts, new rules for subscription agreements, and stronger protections against high-pressure sales tactics, among other things.
Canada Consumer
MT
Miller Thomson LLP
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