Australia: Technology

Facial recognition technology captures biometric information, which is classified as sensitive information under Australian privacy law and attracts a higher level of protection than ordinary personal information, meaning businesses must either obtain consent or establish a lawful exception before collecting it.

New NSW WHS laws require your business to assess and manage psychosocial risks created by AI and digital work systems, including workload, monitoring and decision-making tools.

AI service agreements in Australia should clearly define the scope of AI services, ownership of outputs, and liability for errors or unexpected results.