Australia: Consumer Law

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
Competition And Consumer Law Round-Up
This edition of the K&L Gates Competition and Consumer Law Round-Up examines recent enforcement actions by the Australian Competition and Consumer Commission, including greenwashing allegations, misleading pricing investigations, and record penalties for horticulture code breaches. The newsletter also covers significant merger reviews, authorisations for industry collaborations, and emerging regulatory developments affecting digital platforms and supply chain disruptions.
Australia Anti-trust
KG
K&L Gates LLP
Article
When “Down Down” Wasn’t Really Down - Federal Court Rules Against Coles
In its judgement delivered on 14 May 2026, the Federal Court has found that Coles engaged in misleading conduct in relation to its long-running “Down Down” promotion, accepting the ACCC’s case that many advertised discounts were not genuine. The Court held that 13 of the 14 sample “Down Down” tickets examined in the hearing conveyed false or misleading price discount representations because the stated “was” price had not applied for a reasonable period before the promotion.
Australia Consumer
BP
Bartier Perry
Article
Prop­er­ty And Stock Agents Amend­ment (Under­quot­ing And Oth­er Agent Con­duct) Act 2026
New South Wales has introduced sweeping reforms to real estate agent conduct through the Property and Stock Agents Amendment Act 2026, dramatically increasing penalties for underquoting and exploitative practices. The legislation imposes new procedural requirements including mandatory Statements of Information, stricter price advertising rules, and penalties reaching up to $110,000 or three times commission earned.
Australia Real Estate
S
Swaab
Article
Competition And Consumer Law Round-Up - May 2026
This edition of the K&L Gates Competition & Consumer Law Round-Up examines recent enforcement actions by the Australian Competition and Consumer Commission, including significant penalties against major retailers for misleading pricing practices. The newsletter also covers merger reviews, collective bargaining authorisations, and emerging regulatory developments affecting competition and consumer protection in Australia.
Australia Anti-trust
KG
K&L Gates LLP
Article
Significant Changes for Australian Competition and Consumer Laws: Doubling of Penalties to AU$100 Million (Per Offence) and Unfair Trading Practices to Be Prohibited
Australia's parliament has passed legislation doubling maximum penalties under competition and consumer law, raising civil and criminal fines to AU$100 million per contravention. What will these enhanced enforcement powers mean for businesses operating under the Competition and Consumer Act, and how should companies prepare for the upcoming unfair trading practices reforms set to take effect in July 2027?
Australia Anti-trust
KG
K&L Gates LLP
Article
Lessons From Aidacare’s Undertaking: Unfair Contract Terms And Consumer Rights
The Australian Competition and Consumer Commission has accepted a court-enforceable undertaking from Aidacare Pty Ltd after the healthcare equipment supplier admitted to making false or misleading representations about consumer rights and using unfair contract terms. This case demonstrates how standard form contracts that limit consumer guarantees can face regulatory scrutiny, with remedies extending to all affected customers over a defined period.
Australia Consumer
CG
Cooper Grace Ward
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