Australia: Consumer Law

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
ASIC And APRA Corporate Plans 2026–27: What Regulated Entities Should Expect
APRA and ASIC have released their 2026–27 Corporate Plans, signalling more intensive supervision and enforcement, alongside targeted measures intended to reduce unnecessary regulatory burden. Their priorities span operational resilience, cyber security, artificial intelligence, consumer protection, insurance, superannuation, market integrity and digital assets. For regulated entities, the plans provide a practical roadmap of the areas most likely to attract supervisory attention, information requests and, where deficiencies are identified, enforcement action.
Australia Commercial
GC
Gilchrist Connell
Article
# 7 Outdated Medical Definitions In Trauma Insurance: A Legal And Consumer Challenge In Australia
Trauma insurance, also known as critical illness insurance, provides a financial safety net for policyholders diagnosed with specific serious medical conditions. However, a significant issue undermining the efficacy of trauma insurance in Australia is the reliance on outdated medical definitions. Outdated medical definitions in Insurance policies can lead to denied claims and unmet expectations, creating substantial legal and consumer challenges.
Australia Insurance
CO
Carroll & O'Dea
Article
ASIC Puts Motor Vehicle Premium Transparency Under The Spotlight
ASIC's Report 838 reveals significant transparency gaps in motor vehicle insurance premium communications, finding that renewal documents often fail to explain price changes adequately and that over 30% of consumers who contacted their insurer successfully negotiated lower premiums. The report establishes clear expectations for better practice in pricing disclosures and signals continued regulatory scrutiny of insurance pricing practices.
Australia Insurance
GC
Gilchrist Connell
Video
Misrepresentation In Commercial Contracts Under Australian Law
Misrepresentation in commercial contracts can expose businesses to significant legal and financial consequences, particularly where inaccurate statements, misleading disclosures, or unrealistic forecasts induce entry into a transaction. Under Australian law, parties may pursue remedies through both common law misrepresentation claims and statutory misleading or deceptive conduct provisions under the Australian Consumer Law, with potential outcomes including rescission, damages, and compensation orders.
Australia Commercial
SL
Stonegate Legal
Article
Australia | Coles Supermarkets Goes ‘Down Down’ In Federal Court Misleading Conduct Case With The ACCC’
The Federal Court of Australia has ruled that Coles Supermarkets' 'Down Down' promotional pricing was misleading to consumers, despite the advertised prices being factually accurate. The case examines whether temporary price increases followed by promotional discounts constitute genuine savings, and establishes critical standards for how long a higher price must be maintained before retailers can legitimately advertise it as a discount reference point.
Australia Consumer
SF
Spruson & Ferguson
Article
Significant Changes for Australian Competition and Consumer Laws: Doubling of Penalties to AU$100 Million (Per Offence) and Unfair Trading Practices to Be Prohibited
Australia's parliament has passed legislation doubling maximum penalties under competition and consumer law, raising civil and criminal fines to AU$100 million per contravention. What will these enhanced enforcement powers mean for businesses operating under the Competition and Consumer Act, and how should companies prepare for the upcoming unfair trading practices reforms set to take effect in July 2027?
Australia Anti-trust
KG
K&L Gates LLP
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