United States: Performance

The FARA Conference convened last Thursday, September 24th, in Washington, D.C., bringing together legal practitioners, scholars, and others who encounter the Foreign Agents Registration Act for a full day devoted to the statute.

The front desk has always been the first impression of a law firm. It is the voice a potential client hears when they call for the first time. It is the face they see when they walk in for a consultation. For decades, that role required someone physically present in the office. That assumption no longer holds. Small and mid-sized law firms across the U.S. are replacing traditional in-office receptionists with remote legal receptionists who handle calls, intake, scheduling, and client communication, without sacrificing professionalism and with significant overhead savings.

Most law firm owners assume their biggest expenses are obvious. Payroll. Office space. Marketing. Software. Those costs get attention because they show up clearly in every budget review.