United States: Consumer Law

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
CAUGHT BETWEEN DEALER AND CUSTOMER: Court Finds Insurance Administrator Plausibly Initiated Texts And Rejects Established Business Relationship Exemption
When an insurance administrator sends text messages to customers using data obtained through a dealership's point-of-sale system, can it claim an established business relationship exemption? A California federal court examines whether handling customer data for a partner creates direct liability and whether receiving information from a dealer constitutes a business relationship with the end customer.
United States Consumer
Troutman Amin LLP
Article
COLORADO GOES GREEN!: D. Colo. Is Latest Jurisdiction To Find SMS Are Not “Telephone Calls” For TCPA DNC Purposes
A Colorado district court has joined the growing majority of jurisdictions holding that SMS text messages do not constitute "telephone calls" under the TCPA's Do Not Call provisions, following the 7th Circuit's reasoning in Steidinger. The decision marks the 17th district court to adopt this interpretation, significantly expanding the geographic reach of this legal position across the central United States.
United States Commercial
Troutman Amin LLP
Article
Minnesota Finds Decrease In Certain Consumer Products Containing PFAS, Will Expand Product Testing In The Future
The Minnesota Pollution Control Agency has released new testing results showing that manufacturers have successfully transitioned away from PFAS-containing products in key consumer categories. The data reveals a dramatic improvement in compliance rates since Minnesota's PFAS prohibitions took effect, with over 92 percent of tested products now meeting state requirements for dental floss, menstrual products, and food packaging.
United States Environment
BC
Bergeson & Campbell
Article
Federal Court Enjoins New Mexico PFAS Labeling Law
A federal court in New Mexico has issued a preliminary injunction blocking enforcement of the state's PFAS labeling law, finding that while the disclosure requirement is factual and noncontroversial, it fails to reasonably relate to the state's claimed interests in protecting consumer health and the environment. The ruling examines the constitutional limits on government-compelled commercial speech and provides significant relief to consumer...
United States Environment
HL
Hogan Lovells Cadwalader
Video
DUAL PURPOSE?: “May I Communicate With You Via Text?” SMS From Car Dealership May Constitute TCPA Marketing Court Holds (Video)
A federal court recently determined that a car dealership's seemingly innocuous text message asking "May I communicate with you via text?" could constitute illegal marketing under the TCPA when viewed in context. The ruling highlights how the purpose and context of a message—rather than its literal content—determines whether it violates telemarketing restrictions, particularly when messages serve a dual purpose of engaging consumers for potential sales.
United States Consumer
Troutman Amin LLP
Article
Consumer-Packaged Goods Companies Gain Ground Against State Labeling Mandates
Two federal courts have recently blocked state product-labeling laws in Texas and California, signaling increased judicial scrutiny of government-mandated disclosures under the First Amendment. These rulings challenge both compelled health warnings on food products and restrictions on recyclability claims, creating significant implications for consumer-packaged goods companies navigating conflicting state regulations.
United States Consumer
GA
Global Advertising Lawyers Alliance (GALA)
Article
ONE WORD, FOUR CIRCUITS: Supreme Court To Resolve VPPA Circuit Split Over Who Qualifies As A “Consumer”
Federal appellate courts are divided on who qualifies as a "consumer" under the Video Privacy Protection Act, with the Supreme Court now set to resolve whether a subscription must involve audiovisual goods or services or if a newsletter subscription suffices. The distinction could significantly reshape litigation exposure for businesses using tracking pixels and offering video content, as the financial stakes in class actions can escalate quickly under the VPPA's damages framework.
United States Consumer
Troutman Amin LLP
Article
Personalized Pricing Scrutiny Expands As FTC Previews Activity And Cities Join States In Weighing New Restrictions
Regulators and legislators have been keenly focused on personalized pricing for several years, and the degree of interest has increased significantly in recent weeks. For example, Seattle passed a law banning the use of personalized pricing in certain grocery sales, a key New York City official publicly advocated for adoption of a multi-industry proposal, and the Federal Trade Commission (FTC) Chairman previewed that more agency action is on the way.
United States Consumer
WR
Wiley Rein
Article
Automatic Renewal Compliance: What Lawyers Aren’t Telling You About Your Biggest Legal Risks
Companies often focus compliance efforts on checkout page disclosures for subscription services, but regulators and plaintiffs' lawyers increasingly scrutinize the entire customer experience. From customer service interactions and cancellation processes to refund practices and chargeback rates, post-enrollment factors drive the majority of automatic renewal legal risks.
United States Consumer
GA
Global Advertising Lawyers Alliance (GALA)
Article
FTC Updates (September 14–25, 2026)
The Federal Trade Commission has issued new guidance on automobile dealer pricing transparency, announced major settlements against companies for deceptive marketing practices, and sought public input on platform accountability for impersonation scams. The agency also endorsed increased competition in higher education accreditation and updated its internal Rules of Practice to reflect organizational changes.
United States Consumer
CM
Crowell & Moring LLP
Article
Loot Box Litigation Intensifies As Valve Fights Gambling Claims
Gaming companies face mounting legal challenges as plaintiffs argue that loot box systems constitute illegal gambling under state law. The dispute centers on whether randomized in-game rewards with real economic value cross the line from traditional mystery products into regulated gambling territory, with courts now weighing arguments that could reshape the industry's most controversial monetization practice.
United States Media & IT
GA
Global Advertising Lawyers Alliance (GALA)
Article
‘BAMA BUSTER: N.D. Alabama Court Holds Texts Aren’t Calls And The TCPA’s DNC Protections Continue To Wither
A federal court in Alabama has ruled that SMS messages do not qualify as "telephone calls" under the TCPA's Do Not Call provisions, marking the first time this interpretation has been adopted in Alabama. The decision navigates complex precedent and statutory language to conclude that Congress did not intend text messages to be covered by the private right of action in Section 227(c)(5).
United States Consumer
Troutman Amin LLP
Article
Do Text Messages Still Trigger TCPA National And Internal DNC Claims Post-McKesson?
Recent Supreme Court decisions have sparked a wave of judicial interpretations questioning whether text messages fall within the TCPA's private right of action for National Do Not Call Registry claims. The Seventh Circuit's landmark Steidinger decision distinguished between "telephone calls" and "messages," potentially reshaping the landscape for companies engaged in text-based communications.
United States Litigation
M
Mintz
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