United Kingdom: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
OfS Consultation On New Free Speech Conditions Of Registration
The Office for Students has launched a consultation on regulatory guidance for new free speech conditions in English higher education, set to take effect in April 2027. These conditions will require institutions to align their governing documents with free speech duties and maintain adequate governance arrangements, while also establishing ongoing compliance obligations that could significantly reshape institutional operations and board responsibilities.
United Kingdom Consumer
SM
Shakespeare Martineau
Article
New EU Green Claims Rules Are Now Live: What Brands Must Do About Old Stock
The European Union's Empowering Consumers for the Green Transition Directive took effect on 27 September 2026, leaving many brands with old stock carrying environmental claims that may no longer comply with the new rules. The EU's Consumer Protection Cooperation Network has issued guidance clarifying how national authorities will approach products, packaging, and marketing materials that remain in circulation, confirming that businesses must comply from the application date with only limited exceptions
European Union Consumer
KG
K&L Gates LLP
Article
KCSIE 2026 – The Main Changes And Action Required: Online Safety And Mobile Phone Use
The 2026 update to Keeping Children Safe in Education introduces the most significant changes in years, requiring all staff to read comprehensive safeguarding guidance and implementing new requirements for online safety monitoring and mobile phone restrictions. Schools must now conduct annual filtering and monitoring reviews led by senior leadership, while creating mobile-phone free environments by default under new statutory requirements.
United Kingdom Consumer
WS
Winckworth Sherwood
Article
Academy Trust Handbook 2026 – The updates your Trust needs to know
The Department for Education has introduced significant changes to the Academy Trust Handbook 2026, effective from 1 October 2026, strengthening expectations around governance, financial sustainability, procurement, inclusion, executive remuneration and transparency. This briefing note provides academy trusts with a comprehensive overview of the main regulatory changes and outlines the practical steps trustees, accounting officers and executive leaders should be taking now to ensure compliance with the new
United Kingdom Consumer
WS
Winckworth Sherwood
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Consumer Law

Article
CMA's Consumer Fining Powers Hit The Road - First Penalty Signals Bigger Fines Ahead
The UK Competition and Markets Authority has exercised its new consumer enforcement fining powers for the first time under the Digital Markets, Competition and Consumers Act 2024, targeting AA and BSM Driving Schools for unlawful drip pricing practices. This landmark case reveals the CMA's five-step penalty framework and highlights critical distinctions between consumer and competition law fines that will shape enforcement strategies across UK markets.
United Kingdom Anti-trust
MB
Mayer Brown
Article
Evolution Delivered: What Regulation (EU) 2026/2202 Means For EU261 Reform
The European Union has enacted its most comprehensive overhaul of passenger rights legislation in over twenty years, introducing significant operational changes for airlines while maintaining the core architecture of the existing compensation framework. With implementation required by October 2027, carriers face expanded obligations around automatic reimbursements, rerouting rights, and assistance provisions, alongside new clarity on extraordinary circumstances and claims procedures.
European Union Media & IT
BS
Burges Salmon
Article
A New Consumer Class Action Regime For The UK?
The Law Commission is considering whether the UK should introduce a new opt-out class action regime to make it easier for groups of consumers to bring claims relating to unlawful business practices. This potential reform could significantly change how large-scale consumer claims are handled, particularly where many people have been affected by the same conduct, though questions remain about how to ensure compensation reaches those entitled to it.
United Kingdom Litigation
Bond Turner
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Consumer Trading & Unfair Trading

Article
New EU Green Claims Rules Are Now Live: What Brands Must Do About Old Stock
The European Union's Empowering Consumers for the Green Transition Directive took effect on 27 September 2026, leaving many brands with old stock carrying environmental claims that may no longer comply with the new rules. The EU's Consumer Protection Cooperation Network has issued guidance clarifying how national authorities will approach products, packaging, and marketing materials that remain in circulation, confirming that businesses must comply from the application date with only limited exceptions
European Union Consumer
KG
K&L Gates LLP
Article
ASA Rulings Target Fashion Retailers’ Environmental Product Claims
The ASA's recent rulings against major fashion retailers Adidas, UNIQLO, and Calvin Klein reveal a strict regulatory stance on environmental claims, particularly regarding "recycled" and "organic" product descriptions. These decisions demonstrate that consumers interpret such terms as absolute claims about entire products, requiring comprehensive substantiation. Retailers must now carefully frame environmental claims with precise qualifications or risk regulatory action.
United Kingdom Consumer
RPC
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Product Liability & Safety

Article
Super Shoes In Elite Running — World Athletics Regulations & Legal Risks Explained
Advanced 'super shoes' are transforming elite running performance, but as technology accelerates, so do critical questions around product safety, regulatory compliance and commercial liability. Following the 2026 London Marathon, where both winners wore Adidas' latest carbon-plated footwear, legal experts examine how brands, athletes and governing bodies must navigate the complex intersection of innovation, World Athletics regulations and potential litigation risks.
United Kingdom Media & IT
BL
Brabners LLP
Article
Consultation On The Wider Regulatory Framework For Autonomous Vehicles
The UK's automated vehicles regime enters a critical new phase as the Department for Transport prepares a 2026 consultation on the wider regulatory framework following the Automated Vehicles Act 2024. This consultation will address operational, insurance and liability issues that will determine how claims are handled and risks priced in the emerging self-driving vehicle ecosystem. For insurers, this represents a pivotal opportunity to shape the future claims, liability and data-sharing framework that will u
United Kingdom Insurance
W
Weightmans
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Consumer Credit

Article
Probate Loans And Inheritance Advances: How Legal Advice Can Help
When a loved one passes away, beneficiaries often face months of waiting before receiving their inheritance while the estate goes through probate. Probate loans offer early access to funds, but they come with significant costs that increase the longer administration takes. Understanding how these arrangements work, what solicitors can and cannot do, and the true financial implications is essential before proceeding.
United Kingdom Family
Taylor Rose
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Latest Videos

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