Oceania: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

Unfair Contract Terms Penalties And The Updated UCT Regime: What Your Business Needs To Know

Australian businesses face dramatically increased penalties for competition and consumer law breaches, with corporate fines now reaching $50 million and individual penalties rising to $2.5 million. The unfair contract terms regime has been strengthened with new pecuniary penalties applying for the first time, creating urgent compliance obligations for businesses using standard form contracts. Companies that have not yet audited their contracts against these expanded obligations are now operating at signific

Australia Consumer

CG

Coleman Greig Lawyers

When Systems Decide: Consumer Law Risks In AI‑driven Decisions

AI enabled decision making systems are being increasingly used to determine dynamic pricing, assess credit eligibility, prioritise search results, and moderate content (among other decisions).

Australia Consumer

KL

Herbert Smith Freehills Kramer LLP

Misleading Pricing Under Australian Consumer Law

Misleading pricing occurs when a business creates a false or misleading impression about the true cost of goods or services, even where the advertised price is technically correct. Under the Australian Consumer Law, businesses must ensure consumers can understand the real price they will be required to pay, including any unavoidable fees, charges, surcharges or conditions affecting price.

Australia Consumer

SL

Stonegate Legal

Discount Or Deception? Coles Found To Have Misled Consumers In "Down Down" Promotions

On 14 May 2026, the Federal Court of Australia (the Court), in a prosecution commenced by the Australian Competition and Consumer Commission (ACCC), found that Coles Supermarkets Australia Pty Ltd (Coles)...

Australia Consumer

KG

K&L Gates LLP

What Is The 2026 Ban On Credit Card Surcharges?

Australia Consumer

L

LegalVision

Australia | Coles Supermarkets Goes ‘Down Down’ In Federal Court Misleading Conduct Case With The ACCC’

Australia Consumer

SF

Spruson & Ferguson

Understanding Voluntary Recalls: What Your Business Needs To Know

Australia Consumer

CG

Cooper Grace Ward

ACCC Crackdown On NDIS Providers: Understanding Your Obligations Under The Australian Consumer Law

Australia Consumer

L

LegalVision

Card Payments Costs And Surcharging Reforms – What It Means For The Payments Industry

Australia Consumer

KG

K&L Gates LLP

Digital Platform Services: Four Consumer Law Pressure Points That In-house Counsel Shouldn’t Ignore

Australia Consumer

KL

Herbert Smith Freehills Kramer LLP

World Consumer Rights Day (Part 2): Reshaping Online Subscription Rights? The Sky Austria Case

Australia Consumer

WF

William Fry

Does your business need to comply with consumer guarantees?

Australia Consumer

CG

Cooper Grace Ward

Lessons From Aidacare’s Undertaking: Unfair Contract Terms And Consumer Rights

Australia Consumer

CG

Cooper Grace Ward

Businesses face new compliance hurdles under proposed unfair trading laws

Australia Consumer

CC

Corrs Chambers Westgarth

AI In The Boardroom: Judgment, Information Systems And The Modern Duty Of Care

Australia Technology

CC

Corrs Chambers Westgarth

Flexible Work Requests: What Does “Because Of Age” Really Mean?

Australia Employment

CG

Clifford Gouldson Lawyers

Sponsorship Rules Tighten For Subclass 407 Training Visas

Australia Immigration

IL

Interstaff Immigration Agency

It Depends – What Are The Proposed Changes To Negative Gearing Announced In The 2026 Federal Budget? (Video)

CG

Cooper Grace Ward

Coalition Budget Reply: Cut Migration To Align With Housing And Restrict Welfare

Australia Immigration

IL

Interstaff Immigration Agency

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Dodd-Frank, Consumer Protection Act

Cleared For Takeoff? Tracking Australia’s Proposed Aviation Consumer Protection Reform

Welcome to the first in our series of articles on the Aviation Consumer Protection Bill 2026 and its 3 related bills (ACP Bill package), a proposed reform intended to establish a new aviation consumer protection framework in Australia.

Australia Transport

K

Kennedys

World Consumer Rights Day (Part 2): Reshaping Online Subscription Rights? The Sky Austria Case

To mark World Consumer Rights Day, the William Fry Technology team prepared a three‑part series on EU consumer law developments likely to shape consumer digital contracts in 2026.

Australia Consumer

WF

William Fry

APAC Monthly Private Wealth Legal Developments – July 2025

ASIC has published a consultation on proposed updates to its Regulatory Guide 181: Licensing – Managing conflicts of interest, which provides guidance on how Australian financial services...

Worldwide Finance

KL

Herbert Smith Freehills Kramer LLP

Victoria's New Developer Bond Scheme: Implications For Developers

Australia Real Estate

KG

K&L Gates LLP

So You Want To Take Your Restaurant(s) Overseas – Part 6: How To Use Legal Counsel When Expanding Internationally

Australia Media & IT

HS

Harris Sliwoski

Australia Passes Landmark Scam Prevention Legislation

Australia Consumer

JD

Jones Day

BNPL Regulation Takes The Final Step In Australia

Australia Consumer

KG

K&L Gates LLP

Doing Business In Australia - A Guidebook For Investing In Australia

Australia Government

KG

K&L Gates LLP

BNPL Regulation Takes Another Step Forward

Australia Consumer

KG

K&L Gates LLP

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Product Liability & Safety

No Voluntary Assumption Of Risk In Fence Jump Resulting In Catastrophic Spinal Injuries

A plaintiff was awarded $15.2 million in damages against a local council after sustaining catastrophic spinal injuries as a result of jumping over a fence at cricket training.

Australia Litigation

BN

Barry Nilsson

Not one and the same: consumer guarantees vs warranties

This article aims to clarify why it is important that you and your business understand the difference between consumer guarantees and warranties.

Australia Consumer

CG

Cooper Grace Ward

NSW Court of Appeal clarifies misleading or deceptive conduct in commercial supply agreements

The NSW Court of Appeal's decision reinforces orthodox principles governing misleading or deceptive conduct.

Australia Consumer

BP

Bartier Perry

Australian Government Consults on the Enhanced Regulatory Sandbox

Australia Consumer

PA

Piper Alderman

TMT Trends 2026: Digital Infrastructure And Emerging Technology Regulation

Australia Consumer

CC

Corrs Chambers Westgarth

Australian Consumer Law

Australia Consumer

MD

McCarthy Durie Lawyers

You Can't Wiggle Out Of Compliance - Why Australian Product Standards Matter

Australia Consumer

BP

Bartier Perry

AI-washing and cyber-washing: key legal and regulatory enforcement risks for Australian organisations

Australia Consumer

CC

Corrs Chambers Westgarth

Recent developments in sustainable finance: sustainable investment product labelling regime

Australia Consumer

CC

Corrs Chambers Westgarth

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Education

Interview With The CEO Of ARITA (Video)

John Melluish, CEO of ARITA, discusses the evolution of Australia's insolvency landscape from the 1980s boom to today's post-COVID environment. The conversation examines the increasing role of the ATO, stakeholder expectations, modern regulatory challenges including AML obligations, and the future direction of insolvency reform and practitioner education.

Australia Insolvency

CP

Cathro & Partners

What Changed For The Subclass 485 Visa In 2026?

A lot of commentary on the 485 visa in 2026 is missing the point. The new change is the fee. The harder part is that anyone applying now is stepping into a program that was already tightened in 2024. So the issue is not one rule. It is the combination of changes.

Australia Immigration

RM

Roam Migration Law

Are childcare services considered treatment and care or domestic services?

The decision in Saedi provides that some forms of childcare could come within the meaning of domestic services.

Australia Consumer

M

McCabes

ASIC's Legal Battle Over Unaddressed Customer Hardship Notices

Australia Finance

SG

Sophie Grace Pty Ltd

ACCC battles the wave against false ocean plastics claims

New Zealand Consumer

WW

Wynn Williams Lawyers

Application Tips & Tricks for Summer Clerk and Graduate Positions

New Zealand Consumer

WW

Wynn Williams Lawyers

Loafers Lodge Fire – Introduction of Offences and Penalties for Building Owners and Independent Certifiers

New Zealand Consumer

WW

Wynn Williams Lawyers

You've Had A Windfall And Won Lotto! To Keep It You'd Best Get Expert Advice

Australia Consumer

S

Stacks Law Firm

Child sexual abuse and exploitation of power in Australian schools

Australia Criminal

HP

Hall Payne Lawyers

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Consumer Law

Property And Stock Agents Amendment (Underquoting And Other Agent Conduct) Act 2026

New South Wales has introduced sweeping reforms to real estate agent conduct through the Property and Stock Agents Amendment Act 2026, dramatically increasing penalties for underquoting and exploitative practices. The legislation imposes new procedural requirements including mandatory Statements of Information, stricter price advertising rules, and penalties reaching up to $110,000 or three times commission earned.

Australia Real Estate

S

Swaab

Part 1: Buying A Franchise In Australia: The Mindset And The Asset You Are Acquiring

For most people who buy one, buying a franchise in Australia is among the largest financial commitments they will ever make. It is also a decision usually reached with enthusiasm already formed: by the time a prospective franchisee begins serious evaluation, they have generally decided the opportunity is attractive. Careful evaluation is not there to displace that enthusiasm but to test it, so that the commitment is one you have examined rather than assumed.

Australia Commercial

Whelan Lawyers

Unfair Contract Terms Penalties And The Updated UCT Regime: What Your Business Needs To Know

Australian businesses face dramatically increased penalties for competition and consumer law breaches, with corporate fines now reaching $50 million and individual penalties rising to $2.5 million. The unfair contract terms regime has been strengthened with new pecuniary penalties applying for the first time, creating urgent compliance obligations for businesses using standard form contracts. Companies that have not yet audited their contracts against these expanded obligations are now operating at signific

Australia Consumer

CG

Coleman Greig Lawyers

Goodwill, Bad Faith, And Blue Carbon: A Tale Of Institutional Ownership In Deakin University v Macreadie

PA

Piper Alderman

When Systems Decide: Consumer Law Risks In AI‑driven Decisions

Australia Consumer

KL

Herbert Smith Freehills Kramer LLP

#6 Understanding The Gap: Why Few Australians Have Trauma Cover Despite High Incidence Of Trauma

Australia Insurance

CO

Carroll & O'Dea

#2 Navigating Trauma Insurance Claims: Tips And Traps

Australia Insurance

CO

Carroll & O'Dea

How To Renegotiate A Contract Safely After Signing (Video)

Australia Commercial

SL

Stonegate Legal

Stage 1 Of The Scams Prevention Framework

Australia Finance

KL

Herbert Smith Freehills Kramer LLP

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Latest Videos

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Navigating debt recovery with disputes over goods or services

P

PCL Lawyers

Future Of Consumer APAC: Climate Change And ESG Litigation Trends In The Consumer Sector

HS

Herbert Smith Freehills Kramer LLP

CU LAB: Are Australia's product liability laws ready for driverless cars?

CU

Clayton Utz

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