North America: Consumer Protection

The Federal Trade Commission has launched an inquiry into fee disclosure practices across online food and grocery delivery platforms, seeking public input on transparency issues ranging from total pricing to personalized pricing algorithms.

The Federal Trade Commission (FTC) announced it is sending warning letters to 97 auto dealership groups nationwide, reminding them that the price they advertise to consumers...

State attorneys general are increasingly acting as primary regulators of consumer-facing business practices, targeting pricing transparency, algorithmic pricing, junk fees, and subscription practices through investigations and settlements. Federal regulations have been delayed or challenged, creating a fragmented enforcement landscape with dual exposure risk from both regulatory enforcement and private litigation.

A Michigan federal court has granted final approval of a class action settlement against a creditor law firm and affiliated debt buyers over allegedly excessive post-judgment interest charges in debt collection proceedings. The case centered on whether a 13% interest rate—Michigan's maximum for judgments on written instruments—was improperly applied to judgments that did not involve written instruments. Eligible class members whose judgment balances were reduced to zero will receive $150 monetar

Who purchases charged-off debt, and how do these transactions actually work? This episode explores the specialized world of debt buyers, examining how they evaluate portfolios through legal...

This episode explores the critical factors that drive debt sale transactions, from buyer selection and portfolio evaluation to deal structuring and risk allocation. Learn how buyers assess legal, regulatory, and commercial risks when purchasing charged-off debt, and discover why understanding these dynamics is essential for successful debt sale programs.

A high-stakes procedural battle is unfolding in the en banc U.S. Court of Appeals for the District of Columbia Circuit that could determine the near-term fate of the Consumer Financial Protection Bureau (“CFPB”).

Explore critical insights across multiple sectors including Middle East construction challenges amid regional conflict, the intersection of financial reporting valuations and tax compliance, large-scale financial remediation strategies...

AI agents are revolutionizing online commerce by autonomously searching, selecting, and purchasing goods on behalf of consumers. While retailers can control their own AI shopping bots...

A Telephone Consumer Protection Act (“TCPA”) bill first introduced in the United States Senate has been given new life as Congress and federal agencies continue to focus on curtailing the delivery...

In today's regulatory environment, one weak link in your compliance strategy can expose your business to serious legal, financial and reputational risk.

The Federal Trade Commission has launched enforcement actions against three companies for allegedly misleading consumers about the domestic origin of their products...