Ireland: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

Ireland’s New Distance Financial Services Rules: What Businesses Need To Know

Ireland has transposed the EU's Distance Marketing of Financial Services Directive II into national law through new regulations that fundamentally reshape how financial services firms must interact with consumers online. The European Union (Distance Contracts for Financial Services) Regulations 2026 introduce stringent pre-contractual disclosure requirements, mandatory online cancellation functions, and explicit prohibitions against manipulative interface design. Digital financial service providers must now

Ireland Consumer

M

Matheson

Competition And Regulated Markets - Consumer Protection

This privacy statement outlines how the organization handles cookies and user data collection through its digital platforms. It explains the consent mechanism for different categories of cookies, including analytics and targeting technologies that track user behavior and preferences.

Ireland Consumer

AC

Arthur Cox

EU Declines Video Game Playability Mandate

When Ubisoft shut down servers for its 2014 racing game The Crew, players lost access to content they had purchased. This sparked a European Citizens' Initiative gathering 1.3 million signatures demanding publishers keep games playable after commercial support ends. The European Commission's response and its implications for digital content sellers across all sectors reveal critical obligations under existing EU consumer protection law.

Ireland Consumer

WF

William Fry

Consumer Representative Actions – New “qualified Entities” Designated

Two German consumer organizations, Euroconsum e.V. and WhizzBang e.V., have been designated as Ireland's fourth and fifth qualified entities under the Representative Actions for the Protection of the Collective Interests of Consumer Act 2023.

Ireland Consumer

M

Matheson

Navigating the Evolving Product Liability Landscape: Part 3 - The New Directive’s Interaction with Other Legislative Instruments

Ireland Consumer

DE

Dillon Eustace

EU Introduces Mandatory Withdrawal Button For Online Consumer Contracts

Ireland Consumer

RL

RDJ LLP

Navigating The Evolving Product Liability Landscape: Part 2 - Consequences For Irish Businesses

Ireland Consumer

DE

Dillon Eustace

Navigating the Evolving Product Liability Landscape. Part 1 - Key Changes under the New Directive

Ireland Consumer

DE

Dillon Eustace

The European Union (Empowering Consumers For The Green Transition) Regulations 2026 - Key Implications For Businesses

Ireland Consumer

MF

McCann Fitzgerald

Horizon Scanner Finance April 2026 - Irish Developments

Ireland Consumer

AC

Arthur Cox

The Consumer Protection Code Comes Into Force

Ireland Consumer

WF

William Fry

World Consumer Rights Day (Part 1): Digital Fairness Act - The Road To Fitness For Online Consumers?

Ireland Consumer

WF

William Fry

World Consumer Rights Day (Part 3): Mandatory Withdrawal Button Coming June 2026

Ireland Consumer

WF

William Fry

CJEU Reiterates The Strength Of Consumers’ Termination Rights In Magyar Telekom v NMHH

Ireland Consumer

M

Matheson

Read More About This EU Inc Could Reshape Ireland’s Startup Edge

Ireland Commercial

RL

RDJ LLP

This Week’s Edition Of The FIG Top 5 At 5

Ireland Finance

M

Matheson

Contractual Retirement Ages: New Rules Take Effect On 29 June 2026 — What Employers Need To Know

Ireland Employment

AC

Arthur Cox

Beyond The Black Box: Defensibility And Validation In Gen AI (Video)

Ireland Media & IT

AC

Arthur Cox

Life Sciences Outlook 2026 - Mergers And Acquisitions (Video)

Ireland Strategy

AC

Arthur Cox

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Consumer Law

Consumer Insurance Contracts Act 2019: What Section 18(4) Means For Insurers In Ireland

Ireland's Consumer Insurance Contracts Act 2019 has reached full implementation with the commencement of section 18(4) on 13 May 2026, introducing new protections for innocent co-insureds affected by criminal or intentional acts of other policyholders. This final provision requires insurers to conduct individual factual assessments of each co-insured's knowledge and consent before applying criminal act exclusions, fundamentally changing how claims involving fraudulent co-insureds are handled.

Ireland Insurance

M

Matheson

Ireland’s New Distance Financial Services Rules: What Businesses Need To Know

Ireland has transposed the EU's Distance Marketing of Financial Services Directive II into national law through new regulations that fundamentally reshape how financial services firms must interact with consumers online. The European Union (Distance Contracts for Financial Services) Regulations 2026 introduce stringent pre-contractual disclosure requirements, mandatory online cancellation functions, and explicit prohibitions against manipulative interface design. Digital financial service providers must now

Ireland Consumer

M

Matheson

EU Distance Marketing Directive Transposed Into Irish Law

The Regulations transpose Directive (EU) 2023/2673 (DMD II), which creates a new framework for certain financial services contracts concluded at a distance, into Irish law.

Ireland Finance

WF

William Fry

Competition And Regulated Markets - Consumer Protection

Ireland Consumer

AC

Arthur Cox

Distance Marketing Reforms: Irish Transposition

Ireland Finance

AC

Arthur Cox

EU Declines Video Game Playability Mandate

Ireland Consumer

WF

William Fry

Consumer Representative Actions – New “qualified Entities” Designated

Ireland Consumer

M

Matheson

Navigating the Evolving Product Liability Landscape: Part 3 - The New Directive’s Interaction with Other Legislative Instruments

Ireland Consumer

DE

Dillon Eustace

Distance Marketing Reforms: Key Changes And Irish State Of Play

Ireland Commercial

AC

Arthur Cox

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Consumer Trading & Unfair Trading

Influencer Marketing In Ireland - A New Era Of Regulation And What It Means For You

Once the Wild West of advertising, influencer marketing in Ireland has matured into a powerful commercial channel now firmly under the watchful eye of regulators.

Ireland Media & IT

RL

RDJ LLP

Status Of The Agricultural And Food Supply Chain Bill 2022 Concerning Unfair Trading Practices

Following pre-legislative scrutiny, the Agriculture and Food Supply Chain Bill 2022 (Bill) was initiated before the Houses of the Oireachtas in December 2022. It is currently at Report Stage before the Dáil.

Ireland Consumer

WF

William Fry

New Rules For The Agri-Food Sector

The European Union (Unfair Trading Practices in the agricultural and food supply chain) Regulations 2021 (the "Regulations") came into force on 1 July 2021.

European Union Healthcare

AC

Arthur Cox

New Grocery Regulations Add To Legal Complexity For Irish Food & Drink Sector

European Union Consumer

M

Matheson

UTP Regulations To Protect Agricultural And Food Producers

Ireland Healthcare

B

BHSM

Irish Pharmaceuticals – An Allegation Of Predatory Pricing

Ireland Anti-trust

DE

Dillon Eustace

Unfair Terms In Consumer Contracts – About Time For A ‘Health Check'?

Ireland Consumer

M

Matheson

Unfair Terms Regulations: Are Mortgages In Or Out Of Scope?

Ireland Finance

AC

Arthur Cox

Resolving The Mortgage Arrears Crisis (Volume 1/2017)

Ireland Finance

AC

Arthur Cox

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Product Liability & Safety

Navigating the Evolving Product Liability Landscape: Part 3 - The New Directive’s Interaction with Other Legislative Instruments

The EU's new Product Liability Directive is set to transform consumer protection and business liability across Ireland by December 2026. This final article in a three-part series examines how the modernized...

Ireland Consumer

DE

Dillon Eustace

Navigating The Evolving Product Liability Landscape: Part 2 - Consequences For Irish Businesses

The Product Liability Directive EU 2024/2853 introduces sweeping changes to Irish product liability law, expanding definitions to include software and digital products, introducing new categories of compensable damage, and establishing rebuttable presumptions that shift the burden of proof. How will these modernized protections impact Irish businesses operating in technology, medical devices, and digital services sectors as they navigate increased compliance obligations and extended liability exposure?

Ireland Consumer

DE

Dillon Eustace

Legal News – June 26

This monthly legal update from William Fry curates essential articles spanning technology transformation, foreign investment screening, product liability rulings, AI regulation developments, pension scheme complaints, building energy performance changes, insurance recovery frameworks, MiFID compliance expectations, and environmental assessment requirements.

Ireland Commercial

WF

William Fry

Navigating the Evolving Product Liability Landscape. Part 1 - Key Changes under the New Directive

Ireland Consumer

DE

Dillon Eustace

When Does The Clock Start? Key Takeaways From The CJEU’s Recent Sanofi Pasteur Judgment

Ireland Litigation

MF

McCann Fitzgerald

Evolving Product Liability And Safety Landscape: Recent And Upcoming Regulatory Developments

Ireland Consumer

AC

Arthur Cox

European Commission Publishes Guidelines On General Product Safety Regulation

European Union Consumer

M

Matheson

The New EU Product Liability Directive: Key Changes And Implications For The Life Sciences Sector

Ireland Healthcare

MF

McCann Fitzgerald

LIfe Sciences Outlook 2025 - Litigation, Dispute Resolution And Products

Ireland Healthcare

AC

Arthur Cox

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Consumer Credit

Financial Services Regulation 2025

Ireland is home to a wide variety of financial services providers. To support both providers and their customers, there is an array of financial services legislation...

Ireland Finance

MF

McCann Fitzgerald

Horizon Scanner Finance December 2025 - Irish Developments

Member States were required to adopt national transposing legislation relating to the revised Consumer Credit Directive...

Ireland Consumer

AC

Arthur Cox

Department Of Finance Sets Direction On Ireland's Distance Marketing Rules

The Directive focuses on consumer financial services contracts concluded at a distance. It repeals Directive 2002/65/EC concerning the distance marketing of consumer financial services and amends the 2011 Consumer Rights Directive...

Ireland Finance

WF

William Fry

Landmark Ruling: UK Supreme Court Clarifies Consumer Rights In Motor Finance Agreements

European Union Finance

AC

Arthur Cox

EU Credit Servicing Directive – Amendment To Consumer Protection Code

European Union Consumer

M

Matheson

FIG Top 5 At 5 - 02/11/2023

Ireland Finance

M

Matheson

FIG Top 5 At 5 - 21/09/2023

European Union Consumer

M

Matheson

FIG Top 5 At 5 - 22/06/2023

Ireland Finance

M

Matheson

Consumer Credit (Amendment) Act 2022

Ireland Finance

DE

Dillon Eustace

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