Article
Supreme Court Reaffirms The Primacy Of Consumer Jurisdiction: Admitted Consumer Complaints Cannot Be Referred To Arbitration
The Supreme Court of India has revisited the interplay between consumer protection legislation and arbitration law, examining whether consumer complaints can be referred to arbitration when an arbitration clause exists in the underlying agreement. This landmark judgment interprets the proviso to Section 12(4) of the Consumer Protection Act, 1986, establishing that once a consumer complaint is admitted, the statutory scheme prohibits its transfer to any other adjudicatory forum, including arbitral tribunals.
India
Litigation