India: Dodd-Frank, Consumer Protection Act

Subscribe
Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
B2B Marketplaces Are Not Exempted Under Consumer Protection Act 2019
The Central Consumer Protection Authority (CCPA) imposed a penalty of Rs 10 lakhs on Dial4Trade Technologies Private Limited (Dial4Trade) for listing a regulated product, i.e., Ammonium Nitrate, on its e-commerce platform without any regulatory disclosures or warnings. The CCPA found Dial4Trade in violation of the Consumer Protection Act 2019 (the Act), Consumer Protection (E-Commerce) Rules, 2020 (E-Commerce Rules) read with the Explosives Act, 1884 and Ammonium Nitrate Rules, 2012.
India Consumer
KC
Khaitan & Co LLP
Article
RERA Jurisdiction Over Completed Projects With Pending Defect Liability Period: A Comprehensive Legal Analysis
The question of whether the Real Estate (Regulation and Development) Authority (RERA) has jurisdiction over completed projects with pending defect liability periods presents a nuanced legal position. Based on authoritative judicial precedents and statutory interpretation, RERA generally does not have jurisdiction over projects that have already received completion certificates, even if the 5-year defect liability period under Section 14(3) of the RERA Act, 2016 is still ongoing.
India Real Estate
ML
MZM Legal
Article
Misleading Dark Patterns On Digital Platform: Consent Engineered Through Guilt
On June 01, 2026, the Central Consumer Protection Authority (CCPA) issued a significant order against Physicswallah Limited (hereinafter referred to as Party), the EdTech unicorn behind the pw.live platform, finding it guilty of deploying three distinct dark patterns. The matter taken up suo moto by CCPA culminated in a penalty of INR 5,00,000 and a binding direction to eliminate all dark patterns from the platform immediately.
India Consumer
SR
S.S. Rana & Co. Advocates
Article
Dark Patterns And Abuse Of Dominance: Prudence Suggests Concurrent Jurisdiction Under The Competition Act, 2002
Dark patterns fall through the cracks of consumer protection law, where enforcement stays weak and penalties trivial. This article argues that when a dominant enterprise deploys such patterns, Section 4 of the Competition Act, 2002 applies concurrently, not as an alternative, giving CCI a stronger deterrent role alongside sectoral regulators.
India Anti-trust
CP
Corporate Professionals
Article
Three Decades Of Banking Ombudsman Reforms In India (1995–2026)
Over the past three decades, the Indian banking and financial sector has undergone significant transformation in its consumer grievance redressal framework. The Banking Ombudsman mechanism has evolved from a limited administrative system addressing basic service complaints into a centralised, technology-driven, quasi-judicial mechanism. These changes reflect the evolving regulatory philosophy of the Reserve Bank of India (“RBI”), shaped by economic liberalisation, expansion of financial markets, and rapid technological advancement.
India Finance
KS
King, Stubb & Kasiva
See more