Europe: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
Latest CRTea Podcast Now Available - Recent Developments In UK Consumer Protection Law: The CMA's First Investigations Under The New Regime
The UK's Competition and Markets Authority (CMA) has launched its first investigations under the enhanced consumer protection regime introduced by the Digital Markets, Competition and Consumers Act. These investigations target online pricing practices, pressure selling tactics, and fake or misleading consumer reviews, with three completed cases resulting in infringement decisions, penalties, and consumer redress measures. The CMA has also issued advisory letters to over a hundred businesses regarding compli
United Kingdom Consumer
KL
Herbert Smith Freehills Kramer LLP
Article
Less Healthy, More Clarity
Recent ASA rulings on McDonald's McDelivery and Domino's Pizza advertisements provide crucial clarity on when food and drink adverts identify specific "less healthy" products versus promoting brands generally. The decisions reveal how precise product naming and incidental references can determine whether adverts comply with the pre-watershed ban on HFSS advertising, though proposed parliamentary changes may soon redraw these carefully established boundaries.
United Kingdom Consumer
LS
Lewis Silkin
Article
Less Healthy, More Clarity
New ASA rulings clarify when food advertising crosses the line from brand promotion to product-specific marketing under the UK's less healthy food restrictions. Two recent decisions involving McDonald's and Domino's reveal how naming specific menu items can determine whether an advert violates the pre-watershed ban, while a parliamentary committee now questions whether these distinctions should exist at all.
United Kingdom Consumer
GA
Global Advertising Lawyers Alliance (GALA)
Article
Ireland’s New Distance Financial Services Rules: What Businesses Need To Know
Ireland has transposed the EU's Distance Marketing of Financial Services Directive II into national law through new regulations that fundamentally reshape how financial services firms must interact with consumers online. The European Union (Distance Contracts for Financial Services) Regulations 2026 introduce stringent pre-contractual disclosure requirements, mandatory online cancellation functions, and explicit prohibitions against manipulative interface design. Digital financial service providers must now
Ireland Consumer
M
Matheson
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Article
Applications And Evaluation Procedures Regarding Novel Foods Have Been Regulated
Turkey has issued a new Food Codex Communiqué establishing comprehensive administrative and scientific procedures for novel foods and traditional foods from other countries. The regulation introduces consultation mechanisms for determining novel food status, detailed application requirements including toxicological studies and allergenicity assessments, and specific timelines for regulatory review processes. Food business operators must now navigate structured pathways for market authorization, with pr
Turkey Healthcare
MA
Moroglu Arseven
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Article
Less Healthy, More Clarity
New ASA rulings clarify when food advertising crosses the line from brand promotion to product-specific marketing under the UK's less healthy food restrictions. Two recent decisions involving McDonald's and Domino's reveal how naming specific menu items can determine whether an advert violates the pre-watershed ban, while a parliamentary committee now questions whether these distinctions should exist at all.
United Kingdom Consumer
GA
Global Advertising Lawyers Alliance (GALA)
Article
Turkish Commercial Advertising Regulation Amendments
Turkey introduces sweeping reforms to its advertising regulations, establishing comprehensive rules for AI-generated content, social media influencer marketing, targeted advertising, and environmental claims. The amendments mandate transparency requirements for artificial intelligence use in advertising, impose strict disclosure standards for influencer partnerships, and introduce enhanced consumer protections for digital marketplaces and online reviews.
Turkey Consumer
PL
Pi Legal Consultancy
Article
Dark Patterns Under Turkish Law: A Current Assessment In Light Of The 2026 Amendments To The Regulation On Commercial Advertising And Unfair Commercial Practices
Turkish law has evolved significantly in addressing dark patterns—manipulative digital interface designs that steer consumers toward decisions contrary to their interests. The 2026 amendments to the Regulation on Commercial Advertising and Unfair Commercial Practices introduce comprehensive transparency obligations covering targeted advertising, AI-generated content, discount claims, and consumer reviews. How do these new provisions reshape the legal framework for protecting consumer autonomy in digit
Turkey Consumer
Universal Hukuk | Law & Consultancy
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Article
‘All Together Now’: FCA Director Sets Out Vision For Consumer Credit Regime Transformation
The FCA's Director of Consumer Finance outlines an ambitious vision for modernising the UK's 50-year-old consumer credit regime through the Financial Services and Markets Bill. This transformation requires collaboration across industry stakeholders to create a flexible, outcomes-focused framework that accommodates emerging technologies like AI whilst maintaining robust consumer protections.
United Kingdom Finance
KL
Herbert Smith Freehills Kramer LLP
Article
Multi-party Claims: Court Of Appeal Upholds Decision Allowing Over 5,000 Motor Finance Claims To Be Brought Together
The Court of Appeal has upheld a High Court decision allowing over 5,000 motor finance claims to proceed together using omnibus claim forms, despite the fact-specific nature of unfair relationship claims under the Consumer Credit Act. While emphasizing this was a decision on its own facts, the court's analysis of convenience factors and case management approaches offers important guidance for multi-party litigation.
United Kingdom Litigation
KL
Herbert Smith Freehills Kramer LLP
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Article
Latest CRTea Podcast Now Available - Recent Developments In UK Consumer Protection Law: The CMA's First Investigations Under The New Regime
The UK's Competition and Markets Authority (CMA) has launched its first investigations under the enhanced consumer protection regime introduced by the Digital Markets, Competition and Consumers Act. These investigations target online pricing practices, pressure selling tactics, and fake or misleading consumer reviews, with three completed cases resulting in infringement decisions, penalties, and consumer redress measures. The CMA has also issued advisory letters to over a hundred businesses regarding compli
United Kingdom Consumer
KL
Herbert Smith Freehills Kramer LLP
Article
Consumer Insurance Contracts Act 2019: What Section 18(4) Means For Insurers In Ireland
Ireland's Consumer Insurance Contracts Act 2019 has reached full implementation with the commencement of section 18(4) on 13 May 2026, introducing new protections for innocent co-insureds affected by criminal or intentional acts of other policyholders. This final provision requires insurers to conduct individual factual assessments of each co-insured's knowledge and consent before applying criminal act exclusions, fundamentally changing how claims involving fraudulent co-insureds are handled.
Ireland Insurance
M
Matheson
Article
Inside A CMA Investigation – Six Things Your Business Needs To Know Now
The Competition and Markets Authority has dramatically increased its enforcement activity, imposing over £5.7M in fines in early 2026 and accelerating investigation timelines under new statutory duties. Businesses face heightened scrutiny across consumer protection practices, from advertising to commercial operations, requiring immediate attention to compliance frameworks and rapid-response capabilities.
United Kingdom Anti-trust
WT
Winston Taylor
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