Europe: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
OfS Consultation On New Free Speech Conditions Of Registration
The Office for Students has launched a consultation on regulatory guidance for new free speech conditions in English higher education, set to take effect in April 2027. These conditions will require institutions to align their governing documents with free speech duties and maintain adequate governance arrangements, while also establishing ongoing compliance obligations that could significantly reshape institutional operations and board responsibilities.
United Kingdom Consumer
SM
Shakespeare Martineau
Article
New EU Green Claims Rules Are Now Live: What Brands Must Do About Old Stock
The European Union's Empowering Consumers for the Green Transition Directive took effect on 27 September 2026, leaving many brands with old stock carrying environmental claims that may no longer comply with the new rules. The EU's Consumer Protection Cooperation Network has issued guidance clarifying how national authorities will approach products, packaging, and marketing materials that remain in circulation, confirming that businesses must comply from the application date with only limited exceptions
European Union Consumer
KG
K&L Gates LLP
Article
KCSIE 2026 – The Main Changes And Action Required: Online Safety And Mobile Phone Use
The 2026 update to Keeping Children Safe in Education introduces the most significant changes in years, requiring all staff to read comprehensive safeguarding guidance and implementing new requirements for online safety monitoring and mobile phone restrictions. Schools must now conduct annual filtering and monitoring reviews led by senior leadership, while creating mobile-phone free environments by default under new statutory requirements.
United Kingdom Consumer
WS
Winckworth Sherwood
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Article
Why CAP Code Rule 1.3 Matters: Social Responsibility In Advertising
The ASA's recent Jaded London ruling demonstrates that advertisers can breach CAP Code Rule 1.3 through lifestyle imagery and creative choices alone, even without express harmful claims. This analysis examines how the rule operates, what businesses need to consider when reviewing campaign materials, and why social responsibility assessments should extend beyond headline copy to encompass the entire creative execution.
United Kingdom Consumer
TLT
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Article
MI5 Warning: Universities Face Criminal Law Risks From Overseas Research Collaborations
MI5 has issued an urgent alert identifying over 100 UK academics who unknowingly contributed to Chinese state security research through the China General Technology Research Institute. Universities now face potential criminal liability under the National Security Act 2023 and export control regulations if they fail to conduct proper due diligence on research collaborations. In-house legal teams must immediately review existing partnerships and implement robust screening systems to identify high-risk foreign
United Kingdom Government
MR
Mills & Reeve
Article
OfS Consultation On New Free Speech Conditions Of Registration
The Office for Students has launched a consultation on regulatory guidance for new free speech conditions in English higher education, set to take effect in April 2027. These conditions will require institutions to align their governing documents with free speech duties and maintain adequate governance arrangements, while also establishing ongoing compliance obligations that could significantly reshape institutional operations and board responsibilities.
United Kingdom Consumer
SM
Shakespeare Martineau
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Article
New EU Green Claims Rules Are Now Live: What Brands Must Do About Old Stock
The European Union's Empowering Consumers for the Green Transition Directive took effect on 27 September 2026, leaving many brands with old stock carrying environmental claims that may no longer comply with the new rules. The EU's Consumer Protection Cooperation Network has issued guidance clarifying how national authorities will approach products, packaging, and marketing materials that remain in circulation, confirming that businesses must comply from the application date with only limited exceptions
European Union Consumer
KG
K&L Gates LLP
Article
Sådan planlægger I Black Friday uden at spænde ben for julesalget
As Black Friday and Black Week approach Danish retailers, businesses must carefully navigate complex pricing regulations that govern how discounts can be advertised. A recent 4.25 million DKK fine for misleading price marketing demonstrates the serious consequences of non-compliance, making proper campaign planning essential for both November sales events and subsequent holiday promotions.
Denmark Consumer
B
Bech-Bruun
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Article
CMA's Consumer Fining Powers Hit The Road - First Penalty Signals Bigger Fines Ahead
The UK Competition and Markets Authority has exercised its new consumer enforcement fining powers for the first time under the Digital Markets, Competition and Consumers Act 2024, targeting AA and BSM Driving Schools for unlawful drip pricing practices. This landmark case reveals the CMA's five-step penalty framework and highlights critical distinctions between consumer and competition law fines that will shape enforcement strategies across UK markets.
United Kingdom Anti-trust
MB
Mayer Brown
Article
Evolution Delivered: What Regulation (EU) 2026/2202 Means For EU261 Reform
The European Union has enacted its most comprehensive overhaul of passenger rights legislation in over twenty years, introducing significant operational changes for airlines while maintaining the core architecture of the existing compensation framework. With implementation required by October 2027, carriers face expanded obligations around automatic reimbursements, rerouting rights, and assistance provisions, alongside new clarity on extraordinary circumstances and claims procedures.
European Union Media & IT
BS
Burges Salmon
Article
A New Consumer Class Action Regime For The UK?
The Law Commission is considering whether the UK should introduce a new opt-out class action regime to make it easier for groups of consumers to bring claims relating to unlawful business practices. This potential reform could significantly change how large-scale consumer claims are handled, particularly where many people have been affected by the same conduct, though questions remain about how to ensure compensation reaches those entitled to it.
United Kingdom Litigation
Bond Turner
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