Europe: Consumer Protection

Jeremy Brooke’s referral to the Solicitors Disciplinary Tribunal raises important questions not only for those directly involved in the collapse of SSB Law, but for the wider future of high-volume consumer claims litigation and the Solicitors Regulation Authority’s approach to enforcement.

Anyone who has tried to buy tickets for a major sporting event or concert in recent years will be familiar with the frustration. Tickets sell out within minutes, only to reappear on resale platforms at eye-watering prices.

On 19 August 2026 the CMA launched three further investigations under the DMCC Act consumer protection regime over concerns that consumers were not shown the total price upfront when buying train tickets, holidays or driving lessons.

Ireland's Department of Finance unveils its Vision 2030 strategy to strengthen the country's position as a leading international financial services hub through 31 targeted actions addressing legislation, regulation, digital transformation, and talent development.

The Treasury's policy statement on Consumer Credit Act 1974 reform is progressing through Parliament via the Financial Services and Markets Bill. As the legislation advances through the House of Lords, firms face an earlier-than-expected implementation timeline and must prepare for the FCA's upcoming consultation on new rules for a modernized consumer credit regime.

The Court of Appeal has upheld a High Court decision allowing approximately 5,000 motor finance claims to proceed via multi-party 'omnibus' claim forms, challenging the lenders' attempts to disaggregate the cases. The ruling addresses whether claims alleging unfair relationships under the Consumer Credit Act 1974—based on undisclosed dealer commissions—can be efficiently managed collectively despite their fact-specific nature. This case management decision provides important guidance on the cour

The European Commission has launched the Digital Product Passport Registry and testing environment, establishing critical infrastructure for businesses to register products under the EU's Ecodesign...

The European Union has introduced new mandatory labelling requirements that will fundamentally change how manufacturers and retailers communicate product information to consumers. These obligations cover legal guarantees, repair information, and software update commitments, creating a comprehensive framework for consumer transparency. Understanding these requirements is essential for businesses operating in or selling to EU markets to ensure compliance and avoid potential penalties.

Millions apply cosmetics daily without considering potential asbestos contamination in talc-based products like face powder and eyeshadow. This examination reveals how asbestos fibres can infiltrate makeup during the mining process, the devastating health risks posed by contaminated cosmetics, and the legal rights available to consumers who have suffered harm from exposure to these dangerous products.

The new academic year brings updated safeguarding guidance, statutory duties, and fresh challenges for school and trust leaders. From revised attendance requirements and exclusions frameworks to Martyn's Law compliance and inclusion strategies, discover the essential policies, training, and tools you need to navigate this term's regulatory landscape with confidence.

Recent graduates from the world's top-ranked universities can enter the UK without a job offer through the High Potential Individual visa. This comprehensive guide explores eligibility criteria, application processes, costs, and the key benefits and limitations of this immigration route for talented international graduates seeking opportunities in the United Kingdom.

The UK government has launched a consultation on proposed reforms to Education Otherwise Than At School (EOTAS) provisions that would fundamentally alter how local authorities arrange education for children with special educational needs outside mainstream settings. These changes would eliminate current statutory protections and appeal rights, replacing them with a new framework centered...