India: Consumer Trading & Unfair Trading

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

India’s Food Regulators Put “100%,” “Natural” And “Energy” Claims On Notice

Indian regulators are taking a stricter stance on food and beverage labeling, penalizing companies for misleading "100%" claims even when ingredient lists tell a different story. Two recent enforcement actions demonstrate that prominent product claims will be judged by the message ordinary consumers receive, not by technical compliance with compositional standards or fine-print qualifications.

GA

Global Advertising Lawyers Alliance (GALA)

Failure To Inform Flight Changes? Pay The Price: Key Consumer Ruling

When an airline unilaterally prepones a flight without informing passengers, leaving them stranded at an international airport, what remedies are available under consumer law? The State Consumer Commission in Chandigarh addressed this precise question, examining whether nominal compensation adequately reflects the hardship of passengers forced to purchase fresh tickets and miss connecting flights due to an airline's failure to communicate schedule changes.

IL

IndiaLaw LLP

Mandatory Service Charge Banned: Delhi High Court Delivers Justice

Imagine you are in a restaurant with your family, enjoying the meal. When the bill arrives, it shocks you at how much extra you have been charged for bringing the food to your table.

GI

GRATA International

Accountability Of E-Commerce Platform: Legal Lessons From The CCPA’s Order Against Amazon And Snapdeal

India’s consumer protection regulator is sending a clear message to e-commerce platforms, that is, you are no longer just intermediaries. You are accountable participants in the transaction.

L

Lexplosion Solutions Private Limited

When Advertised Prices Mislead: Consumer Rights And Liability Under Indian Law

IL

IndiaLaw LLP

Non-Refund Of Car Booking Advance Amounts To Deficiency In Service

IL

IndiaLaw LLP

Applying Sub-Limit To Wrong Procedure Amounts To Deficiency In Service, Rules Ernakulam Consumer Commission

IL

IndiaLaw LLP

Broken Assurances, Coerced Payments: Consumer Commission Fines IndiGo For Deficiency In Service

IL

IndiaLaw LLP

Concealment Of Free Seats Amounts To Unfair Trade Practice: Maharashtra Commission Finds Emirates Airlines Deficient In Service

IL

IndiaLaw LLP

Consumer Victory: Samsung Liable For Faulty Handset And Unfair Trade Practice

IL

IndiaLaw LLP

Regulatory Crackdown On Dark Patterns: CCPA's Enforcement Actions And Emerging Compliance Landscape In Indian E-Commerce

AP

AZB & Partners

Know Your Consumer Rights! (Video)

IL

IndiaLaw LLP

Dark Pattern In E-Commerce: Flipkart, Seller Ordered To Refund For Misrepresented Nokia Phone

IL

IndiaLaw LLP

Unscrupulous Coaching Institutes Have No Right To Retain Fees Of Students Who Leave The Course Midway Due To Dissatisfaction With The Services

EL

Ethical Legal Consultants

False Posh Complaints And The Law: Analysing The Shilpa Shinde Controversy

India Employment

SR

S.S. Rana & Co. Advocates

Supreme Court Publishes Draft AI Regulations For Use Of Artificial Intelligence (AI) In Courts, 2026

India Technology

Sagus Legal

Can A Landlord Trespass Into Their Own Property? Kerala High Court Explains (Video)

India Real Estate

IL

IndiaLaw LLP

Decoding Karnataka's Revised Minimum Wage Notification

India Employment

Saga Legal

Trademark Protection For Influencers: Securing Digital Identities In The Creator Economy

Ka

Khurana and Khurana

Unravelling The CCPA: A Critical Look At Its Legal Framework And Implications For Businesses

The Consumer Protection Act, 2019 (‘CPA') introduced a significant development in the realm of consumer rights with the establishment of the Central Consumer Protection Authority...

LS

Lakshmikumaran & Sridharan

One-Sided Forfeiture Clauses In Apartment Buyer Agreements Unfair Trade Practice, Rules Supreme Court

In an important ruling in Godrej Projects Development Ltd. v. Anil Karlekar [2025 INSC 143] the Supreme Court examined the enforceability of forfeiture clauses in real estate agreements

India Real Estate

Trinity Chambers

Shaadi.com's 30-Day Money Back Guarantee Ad Blocked By Indian High Court

The age-old adage, "If it sounds too good to be true, it probably is," seems fitting for the recent legal tussle between Matrimony.com Ltd. and People Interactive...

GA

Global Advertising Lawyers Alliance (GALA)

Beyond Borders: The Challenge Of Transnational Subsidies In Global Trade

As the world becomes increasingly interconnected, global trade is facing new challenges to tackle unfair trade practices. One such challenge is to effectively tackle the embedded subsidies...

Worldwide International

LS

Lakshmikumaran & Sridharan

Legal Implications Of Cross-Border E-Commerce Contracts In India

MC

MAHESHWARI & CO. Advocates & Legal Consultants

TPM Newsletter - Non-Tariff Measures - October 2024

TC

TPM Consultants

BookMyShow Walks In Ticketmaster's Shoes: The Way Forward For Reseller Platforms

Anagram Partners

Balancing Creativity & The Legal Frontier: A Look At Moment Marketing In India

India Media & IT

Saga Legal

Riding The Wave: A Look At Moment Marketing In India And Its Legal Landscape

India Media & IT

GA

Global Advertising Lawyers Alliance (GALA)

Dark Patterns In India

SS

Singhania & Partners LLP

E-Commerce Platforms To Display Seller Details

SR

S.S. Rana & Co. Advocates

Strapping Together Of Tyres, Tubes And Flaps For Replacement Market, Is Not 'Deemed Manufacture'

LS

Lakshmikumaran & Sridharan

Scrutinizing The Legal Framework Of E-Commerce In India And Envisioning The Future Of Consumer Protection

SO

S&A Law Offices

Combatting Greenwashing – New ASCI Guidelines, Eco-labels And Global Perspective

India Environment

DD

Dhir & Dhir Associates

E-Commerce Platforms To Display Seller Details

We are currently living in an era where shopping trends have transitioned from bustling storefronts to the palm-sized screen of our smartphone.

SR

S.S. Rana & Co. Advocates

Strapping Together Of Tyres, Tubes And Flaps For Replacement Market, Is Not 'Deemed Manufacture'

The CESTAT Mumbai has held that strapping together of tyres, tubes and flaps, referred as ‘TTF', at the premises of logistics service provider, for dispatch to dealers...

LS

Lakshmikumaran & Sridharan

Scrutinizing The Legal Framework Of E-Commerce In India And Envisioning The Future Of Consumer Protection

E-commerce's exponential expansion in India has fundamentally transformed how individuals engage in shopping and commercial transactions. With the ongoing growth of the digital marketplace...

SO

S&A Law Offices

Combatting Greenwashing – New ASCI Guidelines, Eco-labels And Global Perspective

In an era marked by unprecedented environmental challenges, the imperative for sustainable and responsible consumption has become increasingly apparent.

India Environment

DD

Dhir & Dhir Associates

Regulation Of Dark Patterns

Worldwide Consumer

LS

Lakshmikumaran & Sridharan

Imposition Of Provisional Measures : Need Of The Hour

During the last few years, interim relief in the form of measures have become an exception in India. While a significant number of investigations involved imposition of provisional duties...

India International

TC

TPM Consultants

CCPA Issues Guidelines For Prevention And Regulation Of Dark Patterns, 2023-Effective 30 November 2023

On 30 November 2023, the CCPA, issued and notified under section 18 of the Consumer Protection Act 2019, the ‘Guidelines for Prevention and Regulation of Dark Patterns, 2023' with a view to prohibit any person or platform...

KC

Khaitan & Co LLP

Empowering Consumers: Navigating India's Anti-Dark Pattern Guidelines

India's Central Consumer Protection Authority (CCPA) took a significant step on November 30th, 2023, by announcing the Guidelines for Prevention and Regulation of Dark Patterns, 2023 ('Guidelines').

EY

Ernst & Young

Shedding Light On Dark Patterns

This article aims to provide an overview of the Draft Guidelines for Prevention and Regulation of Dark Patterns.

India Media & IT

Ka

Khurana and Khurana

The Dark Patterns In Charlotte's Web: India Steps Up Against Dark Patterns

BA

BTG Advaya

Legal Update - Jan Vishwas Bill 2023 - Decriminalization And Amendments - Legal Metrology Laws

AA

Agama Law Associates

Legal Compliance For E-Commerce Entities In India

India Compliance

CL

Corrida Legal

Guidelines For Prevention And Regulation Of Dark Patterns 2023

L

LexOrbis

ASCI Guidelines On Deceptive Design Patterns In Digital Media Advertisements

India Media & IT

KC

Khaitan & Co LLP

ASCI Guidelines On Dark Patterns And The Way Forward

La

Luthra and Luthra Law Offices India

Finfluencers, Beware!

KC

Khaitan & Co LLP

Google V. Competition Commission Of India – A Case Review

India Anti-trust

AP

Argus Partners

SEBI Restricts News Anchor And Family From Dealing In The Securities Market

India Commercial

FA

Finsec Law Advisors

Misleading Advertisements In India

India Media & IT

Ka

Khurana and Khurana

Standard Regulating Reviews On E-commerce Platforms

OA

Obhan Mason

Rule Changes To Consumer Protection: Streamlining The Direct Selling Segment

L

LexOrbis

Regulation Of Direct Selling In India | Key Provisions Of The Consumer Protection (Direct Selling) Rules, 2021

I

CMS INDUSLAW

E-Commerce Rules 2020, A Boon Or A Bane?

LO

Legacy Law Offices

E-Commerce: Fair Play Code Proposed

India Anti-trust

KC

Khaitan & Co LLP

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Latest Videos

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Know Your Consumer Rights! (Video)

IL

IndiaLaw LLP

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