Asia: Consumer Protection

The registration of a criminal case against five daycare workers at a crèche operating within Capgemini Technology Services India Limited’s Brookefield campus in Bengaluru has brought renewed attention to a persistent gap in Indian law: the absence of a uniform, enforceable regulatory framework for workplace and standalone childcare facilities. The allegations — involving toddlers left in the care of employer-provided crèche staff — raise questions spanning criminal law, child protection legislation, employer obligations under labour law, and, increasingly, data protection law given the role that recorded video evidence played in bringing the matter to light.

Queensland's new Reportable Conduct Scheme, effective July 1, 2026, establishes comprehensive obligations for organizations working with children to investigate and report allegations of abuse or neglect. Schools, childcare centers, and other entities must navigate strict reporting timelines, procedural fairness requirements, and potential penalties for non-compliance.

India is witnessing a growing debate on whether children should have unrestricted access to social media. Concerns relating to mental health, cyberbullying, addictive online behaviour and harmful content have prompted discussions on introducing age-based restrictions for minors.

Thailand’s National Broadcasting and Telecommunications Commission (NBTC) has published a new five-year master plan that will bring significant regulatory changes to the broadcasting and digital media sectors...

The Central Consumer Protection Authority (CCPA) imposed a penalty of Rs 10 lakhs on Dial4Trade Technologies Private Limited (Dial4Trade) for listing a regulated product, i.e., Ammonium Nitrate, on its e-commerce platform without any regulatory disclosures or warnings. The CCPA found Dial4Trade in violation of the Consumer Protection Act 2019 (the Act), Consumer Protection (E-Commerce) Rules, 2020 (E-Commerce Rules) read with the Explosives Act, 1884 and Ammonium Nitrate Rules, 2012.

在汽车纠纷案件处理实务中，广泛流传有一个简化、极化的法律论断或观点：产品责任适用无过错责任归责，因此所有汽车产品纠纷一律实行举证责任倒置，消费者无需举证车辆质量问题，全部或者绝大部分举证义务由车企、4S店承担。该观点较为迎合消费维权的立场，在其描绘的汽车消费维&#

Understanding how long unpaid debts remain on Australian credit reports is crucial for managing financial reputation and planning recovery from financial difficulty. This comprehensive guide examines retention periods for defaults, court judgments, bankruptcy information, and other credit listings, while explaining the regulatory framework that governs credit reporting in Australia.

When a borrower defaults on a loan, does the lender have an immediate right to repossess property or force a sale? This article examines the negotiation options available to borrowers after loan default, the statutory protections under the National Credit Code, and the enforcement rights and obligations of lenders under Queensland's Property Law Act 2023.

The Reserve Bank of India has issued comprehensive Master Directions for Trade Receivables Discounting System (TReDS) platforms, introducing significant changes to capital requirements, operational obligations, and participant eligibility. These new regulations mandate a minimum net worth of INR 25 crore for platform operators, formalize the role of credit guarantee funds, and establish that all factoring units must be strictly "without recourse" to MSME sellers, fundamentally reshaping the framework for tr

On August 5, 2026, the Consumer Case Division of Thailand’s Civil Court rendered a judgment in a case involving a beauty clinic that advertised acne scar treatments using claims that the clinic was operated by a specialist physician and that the treatment, allegedly involving stem cell technology, could permanently remove acne scars.

In this episode of IndiaLaw LLP Podcast Bite, Divyansh examines the growing regulatory focus on dark patterns in e-commerce and the Central Consumer Protection Authority’s push for platforms to conduct self-audits.

India's consumer protection authority has begun actively penalizing companies for using manipulative interface designs, marking a decisive shift from advisory warnings to enforcement action. Recent cases against major platforms reveal how pre-selected checkboxes, guilt-inducing language, and misleading button labels are now being prosecuted as unfair trade practices.