North America: Law Department Performance

Erin K. Higgins provides insights and analysis on legal matters, offering professional perspectives on current issues and developments in the field. The content explores key considerations and implications for practitioners and stakeholders navigating complex legal landscapes.

Legal project management has emerged as a critical response to mounting pressure on legal departments and outside counsel. By applying structured project management principles to legal matters, LPM brings cost control, accountability, and operational discipline to work that has traditionally lacked all three. As client demands for transparency intensify and alternative fee arrangements become standard, understanding how LPM transforms legal service delivery has become essential for both in-house teams and l

Every inbound call can shape a client’s first impression, affect intake, or determine whether a lead moves forward. When attorneys are the ones trying to catch those calls while managing casework, the result is often interruptions, inconsistencies, and missed opportunities.

Il n’y a pas longtemps, un vendredi matin, Simar Anand se préparait pour la fin de semaine la plus occupée de l’année au Resto Darbar, sur le boulevard Saint-Laurent à Montréal. L’occasion? La fin de semaine du Grand Prix. La liste des réservations du restaurant de 40 places comptait des clients de partout dans le monde en raison de l’arrivée en ville de Max Verstappen, Lewis Hamilton, Lando Norris et compagnie.

As artificial intelligence transforms legal work by automating routine tasks and reducing costs, will law firms need fewer junior associates or more? One firm chair challenges the conventional wisdom...

Legal technology encompasses software and digital platforms designed to streamline legal work, from AI-powered contract review to document automation and matter management. As in-house legal departments face mounting pressure to reduce costs while handling increased workloads, understanding which legal tech categories deliver measurable value has become essential. This comprehensive guide examines the types of legal technology available, their practical applications for corporate legal teams, and proven str

Il n’y a pas longtemps, un vendredi matin, Simar Anand se préparait pour la fin de semaine la plus occupée de l’année au Resto Darbar, sur le boulevard Saint-Laurent à Montréal. L’occasion? La fin de semaine du Grand Prix. La liste des réservations du restaurant de 40 places comptait des clients de partout dans le monde en raison de l’arrivée en ville de Max Verstappen, Lewis Hamilton, Lando Norris et compagnie.

As artificial intelligence transforms legal work by automating routine tasks and reducing costs, will law firms need fewer junior associates or more? One firm chair challenges the conventional wisdom...

Legal technology encompasses software and digital platforms designed to streamline legal work, from AI-powered contract review to document automation and matter management. As in-house legal departments face mounting pressure to reduce costs while handling increased workloads, understanding which legal tech categories deliver measurable value has become essential. This comprehensive guide examines the types of legal technology available, their practical applications for corporate legal teams, and proven str

Legal project management has emerged as a critical response to mounting pressure on legal departments and outside counsel. By applying structured project management principles to legal matters, LPM brings cost control, accountability, and operational discipline to work that has traditionally lacked all three. As client demands for transparency intensify and alternative fee arrangements become standard, understanding how LPM transforms legal service delivery has become essential for both in-house teams and l

Litigation finance can be a strategic tool throughout the lifecycle of a case, not just a last resort. Understanding when to introduce funding to clients—from initial budgeting through unexpected delays...

Data breaches in Canada are becoming increasingly costly and sophisticated, driven by AI-powered attacks, ransomware evolution, and supply chain vulnerabilities.