ARTICLE
1 July 2026

Don't Bother Each Other? Why Advisors And Clients Avoid Talking (And Why This Is A BIG Problem) (Podcast)

BB
Babin Bessner Spry LLP

Contributor

Babin Bessner Spry is a boutique litigation firm founded in 2009.  The firm’s practice areas include securities litigation, corporate governance issues, shareholder oppression, insolvency, intellectual property, conspiracy, fraud, product liability, professional liability and discipline, employment, competition, class actions, and advertising law, as well as public interest and pro bono matters.
In this episode, Ellen Bessner and Brendan Monahan dig into one of the biggest barriers to effective financial planning: lack of communication between investors and advisors. Both sides often avoid reaching out — investors don't want to "bother" their advisor, and advisors worry about appearing intrusive.
Canada Strategy
Ellen Bessner’s articles from Babin Bessner Spry LLP are most popular:
  • with readers working within the Banking & Credit and Insurance industries

In this episode, Ellen Bessner and Brendan Monahan dig into one of the biggest barriers to effective financial planning: lack of communication between investors and advisors. Both sides often avoid reaching out — investors don't want to "bother" their advisor, and advisors worry about appearing intrusive. But silence can seriously harm financial outcomes, especially when life events, market conditions, or priorities shift.

Using real examples, Ellen and Brendan explain why ongoing communication is essential for managing risk, adjusting investment strategies, and supporting long-term financial prosperity. They discuss why annual check-ins aren't enough and how regular conversations help clients stay on track with their goals.

Key topics:

  • Why advisors hesitate to call clients — and why clients stay silent
  • How life changes, market changes, and company changes affect your plan
  • What happens when you don't update your advisor
  • Why annual check-ins aren't enough
  • How communication drives better financial decisions
  • How staying connected supports retirement planning, future financial planning, and wealth-building.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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