Worldwide: Consumer Trading & Unfair Trading

India's food safety regulator has issued a stark warning to celebrities and social media influencers: verify health and nutritional claims before promoting food products, or face potential legal consequences. As influencer advertising violations surge to over 21% of all advertising complaints, the question of accountability has moved from public backlash to formal regulatory scrutiny, with recent show-cause notices issued to major Bollywood stars.

Indian regulators are taking a stricter stance on food and beverage labeling, penalizing companies for misleading "100%" claims even when ingredient lists tell a different story. Two recent enforcement actions demonstrate that prominent product claims will be judged by the message ordinary consumers receive, not by technical compliance with compositional standards or fine-print qualifications.

When an airline unilaterally prepones a flight without informing passengers, leaving them stranded at an international airport, what remedies are available under consumer law? The State Consumer Commission in Chandigarh addressed this precise question, examining whether nominal compensation adequately reflects the hardship of passengers forced to purchase fresh tickets and miss connecting flights due to an airline's failure to communicate schedule changes.

DCDRC, Ernakulam, Kerala, while considering the matter where an ex-student of VLCC Institute who had enrolled in 2 courses, cancelled her admission due to delays in classes and her weak health, and had claimed a refund from the institute, ...

The Consumer Protection Act, 2019 (‘CPA') introduced a significant development in the realm of consumer rights with the establishment of the Central Consumer Protection Authority...

In an important ruling in Godrej Projects Development Ltd. v. Anil Karlekar [2025 INSC 143] the Supreme Court examined the enforceability of forfeiture clauses in real estate agreements

Dark Patterns‘ are deceptive online interface designs that are used to trick people into making decisions that are in the interests of the online business...

During the last few years, interim relief in the form of measures have become an exception in India. While a significant number of investigations involved imposition of provisional duties...

On 30 November 2023, the CCPA, issued and notified under section 18 of the Consumer Protection Act 2019, the ‘Guidelines for Prevention and Regulation of Dark Patterns, 2023' with a view to prohibit any person or platform...